Staffing Coordinator

Help At Home, LLC; New York (NY); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Holidays

Employee assistance program

Wellness initiatives

Flexible scheduling

Job summary

Help At Home, LLC in Brooklyn, NY seeks a bilingual Staffing Coordinator fluent in English and Spanish to support home care services. You will schedule HHAs/PCAs, document updates in HHA Exchange, supervise staff, and manage timesheets for payroll while ensuring excellent patient communication.

The on-site role is Mon–Fri, 8:30 AM–5:00 PM (or 9:00 AM–5:30 PM). A high school diploma and 2+ years’ experience are required; bilingual Spanish or Creole skills are preferred.

Qualifications

• High school diploma or GED required.
• 2+ years of previous experience in care coordination or related roles.
• Bilingual Spanish or Creole skills preferred.
• Experience with scheduling and payroll processes helpful.

Responsibilities

• Coordinate and assign HHAs/PCAs to patient cases.
• Document notes and updates in HHA Exchange.
• Provide supervision and direction to HHA/PCA staff.
• Submit timesheets in HHA Exchange for payroll processing.
• Make daily calls to patients to ensure quality service.
• Assist in scheduling in-service trainings for HHAs/PCAs.

Skills

Bilingual English/Spanish

Scheduling

Data management

Staff supervision

Payroll administration

Excel

HHA Exchange

Education

High school diploma or GED

2+ years home care coordination experience

Bilingual Spanish or Creole (preferred)

Tools

HHA Exchange

Microsoft Office Suite

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

Bilingual Spanish Staffing Coordinator - Grow with Us!

We’re looking for a motivated, dependable, and people-focused Staffing Coordinator who is fluent in both English and Spanish. This role requires the ability to confidently speak and communicate in Spanish with clients, caregivers, and families.

If you’re eager to learn, ready to grow, and looking for a long-term career with a supportive team, we want to hear from you!

Bring your reliability, positive attitude, and drive—we’ll provide the opportunity to grow!

Weekly Pay: $22-$25/hour!

Brooklyn, NY - Fully On-Site

Monday-Friday | 8:30 AM-5:00 PM or 9:00 AM-5:30 PM

Location: 148 39th St., Suite 19-4-BB, Brooklyn, NY 11232

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

• Scheduling & Assignments:Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management:Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support:Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration:Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service:Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties:Perform additional tasks as needed to support the team and organization.

Qualifications

• Excellent organizational skills: ability to multitask and manage multiple responsibilities.
• Strong problem-solving skills.
• Excellent verbal communication skills, primarily on the telephone.
• Mature demeanor needed for directing others on cases.
• Proficient with Microsoft Office Suite, especially Excel.
• Familiarity with HHA Exchange software, strong time management, ability to prioritize multiple tasks, and maintain professionalism under pressure

Education and Experience:

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred:At least 1 year of experience as a home care coordinator and bilingual Spanish or Creole skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent

Physical Requirements:

• Ability to communicate effectively and clearly with others to exchange information.

The above statements are intended to describe the same nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $22.00 - USD $25.00 /Hr.