Staffing Coordinator

Parallon; Hendersonville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work programs

Savings and retirement resources (401k

Education support

Additional benefits

Job summary

HCA Healthcare's Parallon is hiring a Staffing Coordinator (Centralized Scheduler) to manage and coordinate staff schedules across departments, ensuring optimal coverage and adherence to policies. This on-site role at 160 Imperial Blvd, Hendersonville, TN requires strong organization, attention to detail, and collaboration with leaders to balance staffing and control costs.

The position supports nursing and clinical operations, with schedule development, supplemental staffing, and reporting on

Qualifications

• High School Diploma, GED, or equivalent – Required
• 2+ years experience in healthcare – Preferred
• 1+ years experience in staffing, scheduling or placement - Preferred

Responsibilities

• Develops and maintains staff schedules based on workforce needs, employee preferences, and organizational policies.
• Collaborates with RN House Supervisors, Department Directors, and CSO to assess staffing needs.
• Collaborates with local, market, division, and corporate leaders to optimize scheduling practices and minimize avoidable premium pay.
• Identifies gaps in coverage and proactively adjusts schedules to meet operational requirements.
• Coordinates supplemental staffing, including float pool and agency staff.
• Coordinates the confirmation process for shifts, ensuring timely and accurate communication with HWS personnel and agencies.
• Monitors and analyzes staffing levels to ensure adherence to productivity and labor guidelines.
• Serves as the primary point of contact for scheduling inquiries, shift changes, and staffing adjustments.
• Utilizes scheduling software to input, update, and track staffing information accurately.
• Ensures adherence to labor laws, union agreements (if applicable), and internal scheduling guidelines.
• Addresses scheduling conflicts, call-offs, and last-minute changes while minimizing disruptions to operations.
• Anticipates and provides resolution to staffing issues based on customer needs and expectations.
• Partners with PI Labor and Nursing Leaders to following standardized staffing grids.
• Generates reports on staffing levels, overtime, and scheduling trends to support data-driven decision-making.
• Provides education to staff regarding scheduling processes, system use, and policies; conducts unit rounding to gather feedback, assess staffing needs, and strengthen communication with clinical teams.
• Makes recommendations for workflow improvement.
• Answers phones, directs calls, and greets visitors in a professional manner.
• Establishes and maintains positive relationships with facilities and subcontractors.
• Responds to supervisor and coworker requests for information and assistance promptly and cooperatively.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Education

High School Diploma or GED

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Staffing Coordinator today with Parallon.

Shift: Wednesday-Saturday 10:00PM-8:30AM.

This is an on-site position at 160 Imperial Blvd, Hendersonville, TN.

Shift Differentials May Apply

Job Summary and Qualifications

The Centralized Scheduler Staffing Coordinator is responsible for managing and coordinating staff schedules across multiple departments to ensure optimal staffing coverage. The Centralized Scheduler requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. The Centralized Scheduler will be responsible for collaborating with leadership, frontline colleagues, and other key stakeholders to balance staffing needs, maintain compliance with scheduling policies, and support quality patient care through optimal staffing levels.

What you will do in this role:

• Develops and maintains staff schedules based on workforce needs, employee preferences, and organizational policies. Collaborates with RN House Supervisors, Department Directors, and CSO to assess staffing needs.
• Collaborates with local, market, division, and corporate leaders to optimize scheduling practices and minimize avoidable premium pay.
• Identifies gaps in coverage and proactively adjusts schedules to meet operational requirements.
• Coordinates supplemental staffing, including float pool and agency staff.
• Coordinates the confirmation process for shifts, ensuring timely and accurate communication with HWS personnel and agencies. Prioritizes HWS shifts over outside vendor candidates to reduce costs.
• Monitors and analyzes staffing levels to ensure adherence to productivity and labor guidelines.
• Serves as the primary point of contact for scheduling inquiries, shift changes, and staffing adjustments.
• Utilizes scheduling software to input, update, and track staffing information accurately.
• Ensures adherence to labor laws, union agreements (if applicable), and internal scheduling guidelines.
• Addresses scheduling conflicts, call-offs, and last-minute changes while minimizing disruptions to operations.
• Anticipates and provides resolution to staffing issues based on customer needs and expectations.
• Partners with PI Labor and Nursing Leaders to following standardized staffing grids.
• Generates reports on staffing levels, overtime, and scheduling trends to support data-driven decision-making.
• Provides education to staff regarding scheduling processes, system use, and policies; conducts unit rounding to gather feedback, assess staffing needs, and strengthen communication with clinical teams.
• Makes recommendations for workflow improvement.
• Answers phones, directs calls, and greets visitors in a professional manner.
• Establishes and maintains positive relationships with facilities and subcontractors.
• Responds to supervisor and coworker requests for information and assistance promptly and cooperatively.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Qualifications:

• High School Diploma, GED, or equivalent – Required
• 2+ years experience in healthcare – Preferred
• 1+ years experience in staffing, scheduling or placement - Preferred

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Staffing Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.