Staffing Coordinator

RCA - Recovery Centers of America Management Company; Danvers (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

Recovery Centers of America seeks a Staffing Coordinator to manage schedules for non-exempt staff, Monday through Friday, 40 hrs/week, with a pay rate of $26.63/hr. You will work closely with nursing leadership, department managers, HR, and executives to align staffing with census and budget guidelines.

You’ll create and maintain shifts in ShiftHound, monitor overtime and PTO, analyze daily reports, and adjust staffing plans as census changes.

Qualifications

• Six months of experience in a health or human services field required.
• Experience with computerized scheduling systems (ShiftHound or similar).
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to prioritize competing demands in a fast-paced environment.

Responsibilities

• Create and maintain schedules for non-exempt employees in ShiftHound.
• Collaborate with directors and leadership to set daily staffing by census and budget.
• Monitor overtime, PTO, and call-outs within budget guidelines.
• Analyze daily reports and time tracking for leadership.
• Adjust staffing plans for census changes and document variances.
• Oversee call-off and cancellation processes per policy.
• Build relationships with staff to ensure fair scheduling.
• Communicate daily staffing updates to overnight supervisors.

Skills

MS Office Suite

Scheduling coordination

Org skills

Communication

Analytical

Healthcare background

Tools

ShiftHound

Job description

Schedule: Monday through Friday, 40 hrs /week

Pay: $26.63/hr

As a Staffing Coordinator at Recovery Centers of America (RCA), you’ll play a critical role in ensuring safe, efficient, and fiscally responsible staffing across the facility. In this role, you will collaborate closely with nursing leadership, department managers, Human Resources, and executive leadership to develop and manage staff schedules, monitor overtime, and adjust staffing levels in alignment with patient census and budget guidelines. Your ability to balance operational needs with employee engagement will directly support quality patient care and organizational performance.

What You’ll Do

As a Staffing Coordinator at RCA , you will:

• Create and maintain schedules for all non-exempt employees in ShiftHound , ensuring timely and accurate entry, including new hires following orientation.
• Collaborate with department directors, nursing leadership, and supervisors to ensure appropriate daily staffing levels based on patient census and the approved staffing grid.
• Monitor and manage overtime, incremental time, PTO requests, and call-outs to ensure staffing remains within budget guidelines.
• Complete and analyze daily EPOB reports and time tracking tools, translating staffing data into clear verbal and written reports for the CEO and senior leadership.
• Adjust staffing plans in response to census changes and assist with cancellations when appropriate , ensuring any variances are approved by the CEO and reflected in daily reporting.
• Oversee call-off and cancellation processes in accordance with company policy and hold supervisors accountable for after- hours documentation and reporting.
• Develop professional, collaborative relationships with line staff to understand scheduling needs while maintaining fairness, consistency, and operational effectiveness.
• Communicate daily staffing updates and expectations to overnight supervisors to ensure continuity of planning and execution.

What We’re Looking For

• At least six months of experience in a health or human services-related field required; prior supervisory experience in a healthcare or behavioral health setting preferred.
• Experience with computerized scheduling systems ( ShiftHound or similar platforms preferred).
• Strong proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Exceptional organizational skills with the ability to prioritize competing demands in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to interpret staffing metrics and workforce data.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and leadership levels.
• Demonstrated ability to influence and work effectively with individuals without direct authority.

Why Choose RCA?

We understand that providing excellent patient care starts with taking care of our team.

That’s why we offer:

• Competitive compensation and comprehensive benefits packages, including medical, dental, vision, and 401(k).
• Opportunities for professional growth and advancement.
• A collaborative work environment where your contributions directly impact patient care and operational success.

About Recovery Centers of America

Drug addiction treatment works, and substance abuse recovery is possible. The tens of thousands of happy, healthy individuals who began their journeys at Recovery Centers of America are living proof.

In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. With facilities nationwide offering evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year, we are working every day to fulfill that promise.

Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

EEOC

Recovery Centers of America (RCA) provides equal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

St ate Specific Responsibilities

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.

Work Days

Monday-Friday

Work Shift

1st

Shift Hours

830-5p

Pay Range

$26.63 - $26.63

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.