Case Manager

RCA - Recovery Centers of America Management Company; Danvers (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation with shift-d

Comprehensive benefits package

Professional development programs

Inclusive workplace culture

Job summary

Recovery Centers of America (RCA) is seeking a Case Manager to help patients transition from inpatient treatment to community-based support. You will develop individualized aftercare plans, coordinate with clinical teams, families, and external providers, and address barriers to care to promote sustained recovery.

Your role emphasizes collaboration, documentation, and empowering patients. Opportunity for growth within a supportive RCA culture and mission-driven environment.

Qualifications

• High school diploma or GED; BA in social work or related field preferred.
• Experience in case management and substance use disorder treatment.
• Knowledge of community resources and recovery support services.
• Strong problem-solving and excellent communication skills.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Develop and coordinate personalized aftercare plans, ensuring access to resources after discharge.
• Assist patients in scheduling follow-up appointments with primary care and addiction/mental health services.
• Advocate for patients addressing housing, employment, legal concerns, and social support.
• Coordinate with clinical team to align aftercare with treatment goals.
• Engage families and support systems, providing education and resources.
• Maintain thorough documentation of discharge planning, referrals, and progress.

Skills

Case management experience

Recovery resources knowledge

Communication skills

Problem solving

Microsoft Office proficiency

EMR familiarity

Education

High school diploma or GED

Bachelor's degree in social work or related field

Tools

Microsoft Office

Electronic Medical Records

Job description

As a Case Manager at Recovery Centers of America (RCA), you'll draw on your professional experience in case management and substance use disorder treatment to help patients build sustainable paths to recovery. In this role, you'll develop individualized aftercare plans, coordinate with clinical teams, families, and external providers, and ensure a smooth transition from inpatient treatment to community-based support. Your expertise will be critical in addressing barriers to care and empowering patients to stay engaged in their recovery journey.

What You'll Do

As a Case Manager at RCA , you will:

• Develop and coordinate personalized aftercare plans, ensuring patients have access to necessary resources after discharge.
• Assist patients in scheduling follow-up appointments, including primary care, substance use disorder treatment, and mental health services.
• Advocate for patients , addressing barriers such as housing, employment, legal concerns, and social support.
• Work closely with the clinical team to align aftercare plans with treatment goals and ensure a smooth transition to continued care.
• Engage with families and support systems , providing education and resources to reinforce long-term recovery.
• Maintain thorough documentation of discharge planning, referrals, and patient progress.

What We're Looking For

• High school diploma or GED. A bachelor's degree in social work or a related field, or equivalent experience in human services, is preferred.
• Professional experience in both case management and substance use disorder treatment , with at least one year in a behavioral health, addiction treatment, or psychiatric setting .
• Knowledge of community resources and recovery support services , including outpatient providers, housing, employment, and legal aid.
• Strong problem-solving skills to assess and address patient needs, barriers, and care coordination challenges.
• Excellent communication skills to collaborate effectively with patients, families, and multidisciplinary providers.
• Proficiency in Microsoft Office and familiarity with electronic medical records or case documentation systems.

Why Choose RCA?

We understand that providing excellent patient care starts with taking care of our team.

That's why we offer:

• Competitive compensation with shift differentials.
• Comprehensive benefits packages , encompassing medical, dental, vision, and 401(k) plans.
• Professional development opportunities through ongoing training and advancement programs.
• A supportive and inclusive workplace culture where many of our team members share a deep personal connection to recovery.

About Recovery Centers of America

Founded in 2015, RCA has treated over 77,000 patients and is on a mission to save one million lives from the disease of addiction . Our treatment centers operate 24/7, providing compassionate, evidence-based care. Many of our team members have walked the path of recovery themselves, bringing a level of understanding and support that makes RCA a uniquely impactful place to work.

Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

EEOC

Recovery Centers of America (RCA) provides equal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship or any other characteristic protected by applicable federal, state, or local law.

State Specific Responsibilities:

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, and data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.

Work Shift

1st

Shift Hours

8a-430p