Staffing Associate — Hybrid Schedule, Patient-First Care

Carisk Partners, Inc.; Jacksonville (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Medical, dental, vision insurance

Life insurance

Disability insurance

401(k) with company match

ClassPass wellness program

Employee discount program

Flexible and hybrid schedule

Tuition reimbursement

Internal education programs

Internal advancement opportunities

Diversity and holiday celebrations

Best Places to Work award

Job summary

Carisk Partners, a Best Places to Work award winning organization, is seeking a Staffing Associate for the Tampa, FL office to support Dental, Doctor, and Leadership Teams within HeadsUp Healthcare. The role focuses on patient-first care and scheduling coordination for injured workers in above-the-neck specialties.

The position requires strong communication, multi-tasking, and problem-solving abilities, with a preference for medical or dental experience.

Qualifications

• Medical or dental experience is a plus.
• High School Diploma or GED required.
• Cold calling required; comfortable with cold calling.
• Ability to work well individually and in a team environment.
• Ability to troubleshoot and solve problems.
• Analytical ability with adept research skills.
• Exceptional written and verbal communication skills.
• Must multi-task, follow procedures and have active listening skills.
• Bi-lingual is a plus.
• Intermediate level skills in Microsoft Outlook and MS Office.

Responsibilities

• First point of contact for claimant and client for initial scheduling of medical or dental appointments.
• Routinely speak with patients and providers to set up appointments.
• Request, send, receive, and follow up on critical documentation via email and fax.
• Document and save all correspondence and documents to a secure company file.
• Other duties as assigned.

Skills

Communication skills

Multi-tasking

Problem solving

Analytical skills

Active listening

Team player

Cold calling

Bi-lingual

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Outlook

MS Office

Job description

Carisk Partners, a Best Places to Work award winning organization, is seeking a Staffing Associate for the Tampa, FL office to support Dental, Doctor, and Leadership Teams within HeadsUp Healthcare. The role focuses on patient-first care and scheduling coordination for injured workers in above-the-neck specialties.

The position requires strong communication, multi-tasking, and problem-solving abilities, with a preference for medical or dental experience.