Staff UX Researcher, Incubations (Mixed Methods) - Remote

airbnb, Inc.; Northern (KY); Hybrid; USD 180,000 - 224,000; Full time

Job summary

Airbnb is seeking a Staff UX Researcher for Incubations to lead end-to-end mixed-methods research in early-stage incubation work streams. You will balance speed and rigor, triangulate signals across data sources, and partner with Product, Design, Business Operations, and Data Science to shape strategy from research insights.

The role requires 10+ years of research experience, strong communication skills, and the ability to influence senior leadership in ambiguous, fast-changing environments.

Qualifications

• 10+ years of research experience with both qualitative and quantitative methods.
• Experience with AI tools for user research.
• Hands-on ability to run statistical analysis and design/analyze surveys.
• Track record of delivering impactful insights in ambiguous, early-stage, fast-changing spaces.
• Proven ability to influence senior leadership and strategies.
• Exceptional written and verbal communication skills.
• Strong multi-tasking to manage multiple projects.

Responsibilities

• Own end-to-end research for new incubation areas from framing questions to recommendations.
• Triangulate across data sources to identify signals in ambiguous, fast-moving spaces.
• Balance speed and rigor: quick reads when needed, deeper studies when required.
• Partner with Product, Design, Business Ops, and Data Science to shape strategy from research.
• Communicate clearly with stakeholders at all levels, including executives.
• Develop narratives that highlight users' needs, pain points, and opportunities.
• Lead brainstorming sessions to translate insights into product decisions.

Education

Degree in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, or equivalent practical experience

Tools

AI tools for UX research

Claude Code

SQL

Job description

Airbnb is seeking a Staff UX Researcher for Incubations to lead end-to-end mixed-methods research in early-stage incubation work streams. You will balance speed and rigor, triangulate signals across data sources, and partner with Product, Design, Business Operations, and Data Science to shape strategy from research insights.

The role requires 10+ years of research experience, strong communication skills, and the ability to influence senior leadership in ambiguous, fast-changing environments.