Staff UX Researcher — Generative AI & RLHF Insights

DeepMind Technologies Limited; San Francisco (CA); On-site; USD 188,000 - 274,000; Full time

Job summary

DeepMind Technologies Limited in San Francisco is seeking a Senior UX Researcher to lead user experience research for AI-driven products. You will identify user needs, shape the multi-year product roadmap, and collaborate with Research, Product Management, and Strategy to translate insights into strategy.

The role requires a Bachelor's in a related field or equivalent experience, 8 years in UX or product strategy, and both qualitative and quantitative methods.

Qualifications

• Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field, or equivalent practical experience.
• 8 years of experience in User Experience Research, Product Strategy, or a related field within consumer-facing technology.
• Experience in qualitative and quantitative research methods.

Responsibilities

• Identify the next wave of user needs in generative AI. Move beyond tactical testing to lead foundational research that informs the multi-year product roadmap.
• Define the signals used for model tuning Reinforcement Learning from Human Feedback (RLHF) to ensure the AI’s personality and reasoning align with user expectations.
• Partner with Research, Product Management, and Strategy and Operations to integrate user insights into the core business and technical strategy.
• Develop and scale new frameworks for evaluating AI. You will pioneer ways to measure complex concepts like hallucination tolerance, creative agency, and collaborative trust that traditional UX metrics often miss.

Skills

UX research

Qual/Quant methods

Stakeholder influence

Education

Bachelor's degree in HCI/psych

Job description

DeepMind Technologies Limited in San Francisco is seeking a Senior UX Researcher to lead user experience research for AI-driven products. You will identify user needs, shape the multi-year product roadmap, and collaborate with Research, Product Management, and Strategy to translate insights into strategy.

The role requires a Bachelor's in a related field or equivalent experience, 8 years in UX or product strategy, and both qualitative and quantitative methods.