Staff Training & Development Lead

Nw-Priority-Credit-Union; Portland (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

NW Priority Credit Union is seeking a Training Coordinator to support staff development across the organization. You will schedule, coordinate, and deliver training programs, design materials, and track learning outcomes to drive performance and career growth.

The role requires strong organizational and analytical skills, excellent written and oral communication, and the ability to work with management to identify training needs. Regular travel to branch locations is expected.

Qualifications

• Strong organizational and analytical skills required to resolve staff questions or problems.
• Excellent written and oral communication skills.
• Strong interpersonal skills to represent the Credit Union professionally to members and staff.
• Ability to exercise judgment and maintain confidentiality in dealing with membership and staff.

Responsibilities

• Conduct new hire onboarding and training.
• Coordinate training schedule with the hiring and training demands on the credit union.
• Works with management, supervisors and employees to gain knowledge of work situations.
• Requiring training and to better understand changes in policies, procedures, regulations, and credit union initiatives.
• Determine instructional methods such as individual training, group instruction or meetings.
• Develop methods based on the needs of training and staff by creating training aids such as tutorials, handbooks and presentations.
• Assist managers with questions concerning how to execute specific tasks.
• Test trainees to measure progress and to evaluate effectiveness of training.
• Stay up to date on the most current policies, procedures, operating systems and regulatory compliance requirements to provide accurate information to staff.
• Work with management to define training needs of the credit union.
• Develop testing to measure the effectiveness of the training and measure employee progress.
• Generate monthly training reports for courses taken by staff.
• Assist managers in monitoring and maintaining learning measurement criteria to ensure that training content addresses performance gaps.
• Perform other duties as assigned by management.
• Participate in required meetings and training.
• Responsible for complying with all laws, statutes, rules, and regulations that govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.

Skills

Strong organizational skills

Analytical skills

Excellent written and oral коммуникаб?

Tools

Microsoft Office

Job description

NW Priority Credit Union is seeking a Training Coordinator to support staff development across the organization. You will schedule, coordinate, and deliver training programs, design materials, and track learning outcomes to drive performance and career growth.

The role requires strong organizational and analytical skills, excellent written and oral communication, and the ability to work with management to identify training needs. Regular travel to branch locations is expected.