Staff SRE & Platform Reliability Engineer

Harvey; San Francisco (CA); On-site; USD 238,000 - 290,000; Full time

Job summary

Harvey is seeking a Staff Site Reliability Engineer to ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high‑leverage team at the intersection of infrastructure and product, owning systems that stay fast, secure, and on‑line as we scale across 50+ regions.

This role is based in San Francisco, CA. We use an in‑person work model and offer relocation assistance to new employees.

Qualifications

• 10+ years in Site Reliability Engineering or similar roles
• Expertise in infrastructure as code tools (Pulumi, Terraform, CloudFormation, etc.)
• Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
• Strong programming skills (Python, Bash, Go, or similar languages)
• Proven track record of diagnosing complex system problems and implementing durable solutions
• Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
• Excellent problem-solving skills and attention to detail

Responsibilities

• Design, implement, and manage monitoring, alerting, and infrastructure resources across 50+ global regions
• Lead incident management processes, including postmortems and root cause analyses
• Automate operational tasks and workflows for capacity planning, rollouts, and safe data access
• Establish best practices for security, compliance, and reliability across the software lifecycle
• Optimize infrastructure costs through capacity planning and build-versus-buy decisions
• Provide technical mentorship and leadership to promote best practices and team growth

Skills

IaC tools

Observability

Cloud platforms

Programming languages

Incident response

CI/CD/Kubernetes

Security principles

Mentorship

Tools

Pulumi

Terraform

CloudFormation

Job description

Harvey is seeking a Staff Site Reliability Engineer to ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high‑leverage team at the intersection of infrastructure and product, owning systems that stay fast, secure, and on‑line as we scale across 50+ regions.

This role is based in San Francisco, CA. We use an in‑person work model and offer relocation assistance to new employees.