Staff Software Engineer (Site Reliability Engineer)

Harvey; San Francisco (CA); On-site; USD 130,000 - 180,000; Full time

Job summary

Deepstreamtech is looking for a Staff Software Engineer for the Site Reliability team in San Francisco. In this role, you will ensure the reliability, scalability, and performance of our legal AI platform. Responsibilities include leading incident management, automating operational workflows, and establishing best practices for security and compliance. The ideal candidate has over 10 years of experience in Site Reliability Engineering and is proficient with cloud infrastructure and automation tools. Join us to make our systems fast, secure, and resilient.

Qualifications

• 10+ years of experience in Site Reliability Engineering or similar roles.
• Proven ability to mentor and guide technical teams.
• Expertise in infrastructure as code tools like Pulumi, Terraform, CloudFormation.

Responsibilities

• Ensure reliability, scalability, and performance of the legal AI platform.
• Design and manage monitoring, alerting, and infrastructure resources across global regions.
• Lead incident management processes and drive actionable improvements.
• Automate operational tasks and workflows for high reliability.

Skills

Site Reliability Engineering

Infrastructure as Code (IaC)

Observability Tools

Cloud Infrastructure Platforms

Programming Skills (Python, Bash, Go)

CI/CD

Kubernetes

Cloud Security Principles

Problem-Solving Skills

Job description

Requirements

• If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you
• 10+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with proven ability to mentor and guide technical teams
• Expertise in infrastructure as code (IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
• Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
• Strong programming skills (Python, Bash, Go, or similar languages)
• Proven track record of diagnosing complex system problems and implementing durable solutions
• Solid understanding of CI/CD, Kubernetes, containerization, networking, and cloud security principles
• Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence

What the job involves

• As a Staff Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on
• From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow
• Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
• Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
• Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
• Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
• Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
• Provide technical mentorship and leadership, promoting best practices and fostering team growth