Staff Solutions Engineer – AI API Architect

Kong; Texas; Presencial; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

Kong Inc., the AI Connectivity Company, is seeking a Staff Solutions Engineer to sit at the epicenter of API and AI connectivity. You’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era.

Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.

Formación

• 7+ years of software engineering or solutions engineering experience in SaaS or enterprise software.
• Proven track record owning complex enterprise deals with multiple stakeholders.
• Experience mentoring or coaching other SEs or technical team members.
• Experience with Docker, Kubernetes, and cloud-native platforms.
• Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns.
• Hands-on with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent.
• Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.
• Familiarity with Model Context Protocol (MCP) and agentic AI patterns.
• Solid understanding of cloud computing trends and open source business models.
• Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.
• Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.

Responsabilidades

• Support field sales in helping customers understand the value of Kong’s API and AI connectivity platform.
• Conduct discovery conversations to map customer requirements to Kong solutions, from initial product reviews through to production.
• Support POCs throughout the evaluation process, owning technical validation and stakeholder alignment.
• Ensure customer satisfaction across your assigned set of accounts.
• Collaborate with support, product, and engineering teams to advocate for customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Lead and support API Management and AI Governance evaluations, including scoping API/AI use cases, MCP governance, and related requirements.
• Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities.
• Run API & AI-focused Technical Feasibility Workshops to validate Kong’s fit for modern architectures.
• Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.
• Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.
• Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences.
• Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.
• And any additional tasks required by manager.

Conocimientos

Enterprise deals

Mentoring SEs

Docker

Kubernetes

REST APIs

GraphQL APIs

CI/CD

API security

AI tooling

Communication

Herramientas

Claude Code

GitHub Copilot

OpenAI Codex

Model Context Protocol

Descripción del empleo

Kong Inc., the AI Connectivity Company, is seeking a Staff Solutions Engineer to sit at the epicenter of API and AI connectivity. You’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era.

Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.