Staff Solutions Engineer: API & AI Connectivity (West)

Kong; Oregon; Híbrido; USD 150.000 - 230.000; Jornada completa

Descripción de la vacante

Kong Inc. is seeking a Staff Solutions Engineer to be the technical advisor at the epicenter of API and AI connectivity. You will architect secure, scalable API ecosystems for the world's leading enterprises while guiding multi-stakeholder deals from discovery to close.

You will mentor junior SEs, lead technical validations, and contribute to product direction with customer feedback. This role requires deep cloud-native experience and hands-on AI tooling expertise, in a fast-paced,

Formación

• 7+ years in software or solutions engineering in SaaS/enterprise software.
• Proven track record owning complex, multi-stakeholder enterprise deals.
• Experience mentoring or coaching other SEs.
• Experience with Docker, Kubernetes and cloud-native platforms.
• Experience with REST and GraphQL APIs, CI/CD pipelines, and API security (OAuth2/OIDC/mTLS).
• Hands-on with AI-assisted development tooling (e.g., Claude Code, GitHub Copilot, OpenAI Codex).
• Knowledge of AI/LLM architectures, including model routing and semantic caching.
• Familiarity with MCP and agentic AI patterns.
• Strong listener and communicator for engineers, architects, and executives.

Responsabilidades

• Support field sales by explaining Kong's API and AI connectivity platform.
• Conduct discovery to map customer requirements to Kong solutions from review to production.
• Support POCs through evaluation, owning technical validation and stakeholder alignment.
• Ensure customer satisfaction across assigned accounts.
• Collaborate with support, product, and engineering; advocate customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Lead API Management and AI Governance evaluations, including MCP governance.
• Deliver demos of Kong's API & AI capabilities and governance features.
• Run Technical Feasibility Workshops to validate Kong’s fit for AI architectures.
• Own technical strategy for complex enterprise deals from qualification to close.
• Mentor junior SEs on skills, discovery, and deal strategy.

Conocimientos

Senior level experience

Enterprise deals

Mentoring/coaching

Docker

Kubernetes

REST APIs

GraphQL

CI/CD

OAuth2 / OIDC / mTLS

AI tooling

AI/LLM architectures

Model Context Protocol (MCP)

Cloud computing

Strong communication

Herramientas

Docker

Kubernetes

Descripción del empleo

Kong Inc. is seeking a Staff Solutions Engineer to be the technical advisor at the epicenter of API and AI connectivity. You will architect secure, scalable API ecosystems for the world's leading enterprises while guiding multi-stakeholder deals from discovery to close.

You will mentor junior SEs, lead technical validations, and contribute to product direction with customer feedback. This role requires deep cloud-native experience and hands-on AI tooling expertise, in a fast-paced,