Staff Solutions Engineer

Impinjexternal; Seattle (WA); On-site; USD 113,900 - 160,800; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Job summary

Impinj is seeking a Staff Solutions Engineer to support the US field sales team, acting as the technical liaison for customers and ecosystem partners. You will help integrate RAIN RFID into customer solutions and collaborate with internal teams to drive enterprise deployments.

The role requires 5+ years in RF applications engineering, strong communication, and willingness to travel 25–50% (including international). Base pay ranges are highlighted with comprehensive benefits for US employees.

Qualifications

• 5+ years of RF applications engineering or related field serving Enterprise customers.
• Strong verbal and written communication with customers and partners.
• Ability to translate customer needs into practical, buildable technical solutions.

Responsibilities

• Serve as the technical liaison to customers and ecosystem partners.
• Collaborate with regional sales to promote Impinj Enterprise products.
• Understand customer use cases and develop solution strategies using RAIN RFID.
• Provide technical support and training to partners on readers, gateways, and software.
• Represent customer requirements to product management and engineering.
• Support in-region sales for endpoints and software products.
• Develop technical demonstrations and proof-of-concepts for deployments.
• Build relationships with Enterprise customers and partners.

Skills

RF applications

Customer service

Communication skills

Technical liaison

Travel readiness

Education

Bachelor's degree in Engineering

Job description

Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We're inventing ways to connect every thing to the Internet - including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it's a thing, we're working to connect it. Join Impinj and help us realize our vision of a boundless IoT- connecting trillions of everyday items to the Internet.

T eam Overview:

Impinj is seeking a Staff Solutions Engineer to work hand in hand with our field sales team covering the United States. Solutions Engineers, also commonly titled Field Applications Engineers, serve in the critical role of supporting sales by working as a technical liaison to our customers and ecosystem partners. You'll join a collaborative team of experienced and dedicated SEs to help integrate RAIN RFID into customer solutions and processes. If you are an analytic thinker, have a desire to learn, enjoy dynamic technical environments and love problem solving, we'd love to hear from you!

What You Will Do:

• Be the product technical domain specialist for our regional customer and field sales and primarily liaison into Impinj for our ecosystem partner's technical needs.
• Work closely with our regional sales team to promote and raise awareness of Impinj Enterprise products at Impinj ecosystem partners throughout the US.
• Listen carefully to understand customer use cases, pain points, and key requirements
• Develop and implement solution strategies that solve significant business challenges for end users who can benefit from item-intelligence using Impinj's RAIN RFID platform.
• Provide technical support and training to ecosystem partners who are developing new solutions based on our RAIN RFID Readers and Gateways, providing onsite technical support regarding RAIN RFID, tag and inlay qualification, readpoint software support, and system testing.
• Represent new customer requirements and market needs back to Impinj product management and engineering teams.
• Provide proactive in-region sales support for Impinj Endpoint ICs, Reader, Gateway and software products
• Engage our ecosystem partners to build awareness about our latest products, product roadmaps, and technical know-how, empowering their business.
• Work with our Sales, Marketing and Engineering teams to build and display technology demonstrations or proof of concepts that show how our RAIN RFID Enterprise capabilities can be deployed to solve customer needs.
• Develop key technical contacts and relationships with Enterprise customers.
• The ability to work with multiple partners to develop technical solutions.

What You Will Bring:

• 5+ years of experience in RF applications engineering or related electrical engineering fields supporting Enterprise customers.
• Bachelor's degree in Engineering or an equivalent combination of education and experience.
• Broad engineering depth and breadth, including a working understanding of hardware, software, networking technologies, and Enterprise solutions.
• A growth mindset, proactive self-motivated approach, and a keen desire to learn.
• Proven skills in customer service, including building rapport with and empathy for the customer
• Excellent communication skills, including writing, speaking, listening, and presenting, to effectively represent Impinj and our products to technical audiences.
• Demonstrated experience working with customers to understand key requirements and translate these into practical, buildable technical solutions.
• Knowledge of RF principles associated with link budgets, antenna performance and propagation, and troubleshooting performance-related issues.
• Willingness and ability to travel 25-50%, including international travel.

Compensation & Benefits:

The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work.

The typical base pay range for this role across the US is $113,900- $160,800 . Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time.

At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. US based employees have access to healthcare benefits; a 401(k) plan and company match among others.