Staff Product Applications Engineer

Impinj; Seattle (WA); On-site; USD 131,200 - 196,800; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Flexible working hours

Job summary

Impinj, a leading RAIN RFID provider, is seeking a skilled technical specialist to bridge technical support and our global partners. The role requires delivering hardware and RF technical assistance and generating enablement tools for partners.

The successful candidate will possess a Bachelor's in electrical engineering and extensive experience in technical roles, with strong problem-solving and communication skills. The position offers competitive pay ranging from $131,200 to $196,800.

Qualifications

• 8+ years of experience in RF/silicon engineering or related role.
• Ability to communicate technical information effectively.
• Experience with technical conversations with customers.

Responsibilities

• Serve as RAIN RFID product technical domain specialist.
• Deliver high-quality hardware and RF technical support.
• Create and maintain technical enablement tools.

Skills

Technical problem-solving

Effective communication

Detail-oriented writing

Data analytics

Customer engagement

Education

Bachelor's degree in electrical engineering

Tools

Data analytic software

Job description

Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We’re inventing ways to connect every thing to the Internet — including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it’s a thing, we’re working to connect it. Join Impinj and help us realize our vision of a boundless IoT—connecting trillions of everyday items to the Internet.

Team Overview

This role is a key technical bridge between Impinj and our global partners and customers. In addition to customer support, you’ll drive technical enablement; creating the tools, training, and reference materials that help partners successfully develop RAIN RFID inlay and tag solutions using Impinj's Endpoint ICs. Your engineering background means you’ll engage at a deep technical level, lead complex issue resolution, and represent the voice of the customer back into Impinj.

What You Will Do

• Be a RAIN RFID product technical domain specialist for our global partners and field sales
• Deliver high‑quality Hardware and RF technical support to customers with excellence in both content and responsiveness
• Engage with technical leadership at customers and partners on product features, capabilities, and applied standard methodologies for the manufacture and use of RAIN RFID inlays and tags
• Generate and maintain technical enablement tools for new and existing products: technical documents, application notes, training, videos, reference designs, demonstrations, and testing
• Identify and document applied knowledge of products and benchmark against competitionWork with a cross‑functional group to build technology demonstrations or proof of concepts that showcase our RAIN RFID End Point IC’s capabilities
• Lead a team‑based effort to solve complex customer issues by collecting detailed customer information, capturing tag data using RF and other test equipment, analyzing results, and collaborating with senior technical leaders within Impinj
• For every customer case develop an integrated plan to root cause the issue, and communicate regularly with our customers and the internal team
• Willingness and ability to work outside of normal business hours (e.g. on‑call or a flexible schedule); our customers are global and sometimes require help in different time zones. We’ll work with you to find an approach that fits

What You Will Bring

• Bachelor’s degree in electrical engineering or related field of study and 8+ years of experience in RF/silicon engineering or related role, or equivalent combination of education and experience
• A structured, analytical approach and strong technical problem‑solving skills
• Effective communication skills are required. You should have experience having technical conversations with customers via email, phone, and live presentations. This helps represent Impinj and our platform to technical audiences inside and outside the company
• Detail‑oriented writing skills
• Curiosity to learn new skills and tackle difficult problems to find solutions
• Proficiency working with data analytic software and communicating complex data in an understandable fashion to internal and external audiences
• Proven experience working with customers to understand requirements and translate these into technical solutions
• A proactive mindset and the ability to respond to customer needs at the pace of business

Benefits

The typical base pay range for this role across the US is $131,200 - $196,800. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills.

US based employees have access to healthcare benefits; a 401(k) plan and company match among others.

Export Controls

This position has access to technologies or data subject to U.S. export control regulations. Under these laws… (summary). Learn more about export compliance.

EEO Statement

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation…