Staff Software Engineer: Reliability & Platform Strategy

BuildOps; Toronto (OH); Hybrid; USD 172,000 - 229,000; Full time

Benefits offered by this job

Generous equity grant

Comprehensive benefits package

Flexible PTO and hybrid work schedules

Work-from-home allowance

Hybrid hubs in LA, SF, Toronto, and RA

Job summary

BuildOps is seeking a Staff Software Engineer to set and drive our company-wide technical strategy for building, shipping, and operating reliable software. You will influence system design, enforce architectural standards, and create platform capabilities that make safe, dependable delivery the default across product, engineering, and operations.

You will lead cross-team initiatives, mentor engineers, and measure quality and reliability with meaningful metrics.

Qualifications

• Significant software engineering experience at Staff level or equivalent across ambiguous, cross-cutting problems.
• Track record leading multi-team initiatives that improved production reliability and delivery.
• Strong systems thinking connecting architecture, data integrity, operational behavior, developer workflows, and customer impact.
• Experience designing and operating distributed systems in AWS.
• Strong design and programming skills in TypeScript, Java, or similar language.
• Experience with observability, resilience engineering, CI/CD, release safety, automated validation, and incident learning.

Responsibilities

• Define and drive BuildOps' technical strategy for engineering quality, production reliability, and safe software delivery.
• Identify systemic sources of customer-impacting failures and lead cross-team initiatives addressing root causes.
• Establish architectural principles and paved roads enabling reliable system design and safe delivery by default.
• Partner with engineering teams during system and product design to improve resilience and operability.
• Build or guide development of shared platform capabilities for release safety, validation, production feedback, and self-service.
• Advance BuildOps' observability strategy to understand behavior, detect regressions, and inform reliability investments.
• Improve validation of interactions across services, data boundaries, and business workflows.
• Define meaningful quality measures and use them to prioritise improvements and outcomes.
• Lead technical programs spanning teams and mentor engineers on risk, reliability, and quality.

Skills

Staff-level engineering

Cross-team leadership

Systems thinking

Distributed systems

AWS

TypeScript/Java

Observability

CI/CD

Release safety

Incident learning

Strong communication

Tools

AWS

Job description

BuildOps is seeking a Staff Software Engineer to set and drive our company-wide technical strategy for building, shipping, and operating reliable software. You will influence system design, enforce architectural standards, and create platform capabilities that make safe, dependable delivery the default across product, engineering, and operations.

You will lead cross-team initiatives, mentor engineers, and measure quality and reliability with meaningful metrics.