Staff Software Engineer, Distributed Systems (Remote-First)

Coinbase; Nashville (TN); Hybrid; USD 218,000 - 257,000; Full time

Job summary

Coinbase is seeking a Staff Software Engineer to anchor the Agent Engagement and Experience team, building customer service and compliance platforms. You will design distributed backend systems, mentor engineers, and drive architectural direction across multiple time zones.

The role emphasizes Go, gRPC, TypeScript, React, and cloud-native infrastructure, with a focus on reliability, performance, and secure workflows for CX agents at scale.

Qualifications

• 8+ years of software engineering experience delivering distributed systems that solve ambiguous, high-impact problems.
• Deep proficiency in Go (Golang) and building scalable backend services with API development (gRPC, GraphQL), event-driven architectures (Kafka, MQ), and SQL/NoSQL databases.
• Hands-on experience with cloud infrastructure and DevOps tooling such as AWS, Kubernetes, Terraform, and CI/CD pipelines (BuildKite or similar), including rate limiters, caching, load balancing, circuit breakers, and observability.
• Proven track record of leading technical projects end-to-end, mentoring engineers, and influencing architectural decisions across teams without direct authority.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Architect and deliver distributed backend systems and foundational infrastructure components, including dynamic configuration, container orchestration, and secrets storage, using Golang, gRPC, TypeScript, and React
• Lead technical direction for the team by defining strategic roadmaps with engineering management and stakeholders, translating ambiguous problems into clear architectural plans with measurable outcomes
• Build and scale high-reliability services that streamline CX agent workflows and compliance processes, owning end-to-end delivery from design through production deployment
• Mentor engineers on design techniques, coding standards, testing practices, and operational best practices, raising the overall engineering quality bar across the team
• Partner cross-functionally with teams across multiple time zones to identify platform improvements, foresee potential issues, and communicate complex technical concepts clearly to both technical and non-technical leaders

Skills

Go (Golang)

gRPC

TypeScript

React

AWS

Kubernetes

Terraform

CI/CD (BuildKite)

Kafka

SQL/NoSQL

Tools

AWS

Kubernetes

Terraform

BuildKite

Kafka

GraphQL

Job description

Coinbase is seeking a Staff Software Engineer to anchor the Agent Engagement and Experience team, building customer service and compliance platforms. You will design distributed backend systems, mentor engineers, and drive architectural direction across multiple time zones.

The role emphasizes Go, gRPC, TypeScript, React, and cloud-native infrastructure, with a focus on reliability, performance, and secure workflows for CX agents at scale.