Staff Software Engineer, Developer Experience — Moveworks

ServiceNow; Mountain View (CA); On-site; USD 166,500 - 291,400; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Family leave programs

Job summary

Moveworks is seeking a Staff Software Engineer for Developer Experience to design and build core developer platforms, SDKs, and APIs that empower the MW developer ecosystem. You will own end-to-end delivery of agentic developer products, driving activation, velocity, and quality of published artifacts while promoting reliability and clean abstractions.

You will lead platform strategy, mentor senior engineers, and help raise the team’s technical depth with a strong emphasis on developer

Qualifications

• 8+ years of experience designing, building, and operating production systems.
• Proven ability to build general-purpose developer-facing platforms.
• Strong distributed systems fundamentals: reliability, API design, performance, and observability.
• Backend depth in Python and/or Go; fluent in microservices and cloud-native patterns.
• Experience building platforms that other engineers build on top of.
• Product sense for developer experience and platform usability.

Responsibilities

• Design and build core developer platforms powering the MW developer ecosystem (SDKs, APIs, tooling).
• Own end-to-end delivery of agentic developer products to improve productivity and reduce integration friction.
• Define platform primitives and ensure generality, reliability and clean abstractions.
• Drive improvements in developer activation, integration velocity and ecosystem breadth.
• Lead technical strategy: roadmap input, API design, cross-team alignment.
• Set engineering bar: architecture reviews, observability, and operational excellence.
• Mentor senior engineers to raise the team’s technical depth.

Skills

Distributed systems

Go/Python

API design

Developer platforms

Observability

Platform engineering

Tools

Python

Go

Job description

Staff Software Engineer, Developer Experience — Moveworks

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Required in Office

Moveworks is a platform that enables employees to converse with business systems via natural language. We are looking for world‑class talent to help extend agentic AI to every employee.

Responsibilities

• Design and build core developer platforms that power the MW developer ecosystem — SDKs, APIs, runtime abstractions, tooling infrastructure, and developer‑facing services
• Own end‑to‑end delivery of agentic developer products that increase developer productivity: faster time‑to‑market, higher‑quality artifacts, lower integration friction
• Define platform primitives that other products and teams build on — with a strong bias toward generality, reliability, and clean abstractions
• Drive measurable improvements in developer supply metrics: developer activation, integration velocity, quality of published artifacts, and ecosystem breadth
• Lead technical strategy for your platform areas, including roadmap input, API design, and cross‑team technical alignment
• Set the engineering bar: architecture reviews, design standards, observability, and operational excellence
• Mentor senior engineers and raise the team’s overall technical depth

Qualifications

• 8+ years of experience designing, building, and operating production systems; significant experience on platform or infrastructure teams
• Proven ability to build general‑purpose, developer‑facing platforms — SDKs, APIs, developer tooling, or integration frameworks — at scale
• Strong distributed systems fundamentals: service reliability, API design, performance, fault tolerance, and operational observability
• Backend engineering depth in Python and/or Go (or equivalent); fluent in microservices and cloud‑native patterns
• Experience building platforms that other engineers build on top of — you understand what makes an abstraction good vs. leaky
• Product sensibility for developer experience: you can feel the difference between a platform that delights and one that frustrates, and you close that gap

Nice to Have

• Experience building agentic systems, LLM‑powered developer tooling, or AI‑assisted development products
• Familiarity with developer ecosystem growth — activation funnels, SDK adoption, developer community feedback loops
• Exposure to enterprise developer environments and the constraints they impose (auth, sandboxing, compliance, multi‑tenancy)

Compensation & Benefits

For positions in this location, we offer a base pay of $166,500–$291,400, plus equity (when applicable), variable/incentive compensation and benefits. We also offer health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Work Persona

Work personas (flexible, remote, or required in office) are categories assigned to ServiceNow employees based on the nature of their work and location. For eligibility, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.