Staff Software Engineer – AI/ML

Mastrics; United States; Remote; USD 120,000 - 175,000; Full time

Job summary

Join a leading software solutions team as a Senior AI/ML Engineer. You'll play a critical role in shaping AI capabilities for innovative SaaS products in the fertility-tech space. We're looking for experienced professionals to lead, mentor, and deliver exceptional technology-driven features that enhance user experiences across multiple platforms.

Benefits

Unlimited Paid Time Off

401(k)

Medical, Dental, and Vision Insurance

Life Insurance

Flexible Schedule

Professional Development Assistance

Qualifications

• 6+ years of software development experience; 3+ years in AI/ML production.
• Expert-level skills in Python and strong TypeScript capabilities.
• Advanced expertise in cloud deployments.

Responsibilities

• Architect and deliver AI-driven services for SaaS products.
• Mentor a high-impact engineering team in AI/ML development.
• Collaborate with experts to create customer-centric features.

Skills

Software Development

AI/ML

Python

TypeScript

Collaboration

Cloud Deployment

Tools

AWS

LangChain

Postgres

Terraform

Job description

People. Technology. Ideas.

Our Team takes pride in developing solutions that accelerate our clients' continued success. Our clients range from large corporations to local, state, and federal government. To fulfill our obligations to our clients, we take great pride in hiring the right team. We offer exciting opportunities for growth, education, and leadership and embrace diversity and inclusion.

About Orchid Software Solutions

Orchid Software Solutions is the product & engineering team behind a portfolio of fertility‑tech SaaS platforms—including OrchidJMS for agency journey management, SeedTrustEscrow for transparent surrogacy and egg‑donation funding, and GatherRecords, which automates medical‑record review and background checks. Our mission is to deliver secure, transparent, and human‑centric software that removes operational friction so families and professionals can focus on building families.

Why this role matters

AI already powers some of our most loved features—but we’re just getting started. In this senior‑level position, you’ll set the technical direction for AI across all Orchid products, architect shared RAG services, and mentor engineers as we scale intelligent capabilities that delight thousands of users.

Key Responsibilities

• Architect & deliver next‑generation retrieval‑augmented generation (RAG) services that power multiple SaaS products.
• Lead end‑to‑end design of chatbots, document summarization pipelines, andLangChain workflows—owning performance, observability, and security.
• Mentor and up skill a small, high‑impact engineering team, fostering best practices inAI/ML development and DevOps.
• Collaborate deeply with product, design, and domain experts to translate ambiguous ideas into shippable, customer‑centric features.
• Drive experimentation—use data to validate hypotheses and iterate rapidly on model choice, prompt design, and UX.
• Champion compliance and ethical AI usage, contributing to SOC2/HIPAA controls and internal governance guidelines

Must ‑ Have Qualifications

• 6+ years of professional software development, including 3+ years buildingAI/ML‑powered production features.
• Deep hands‑on experience with vector databases, embeddings, RAG, and orchestration frameworks (LangChain, LlamaIndex, etc.).
• Expert‑level Python and strong TypeScript skills; comfortable moving across backend, infrastructure, and front‑end layers.
• Proven track record leading projects or small teams and mentoring engineers.
• Advanced cloud deployment expertise—serverless and containerized workloads on AWS strongly preferred.
• Excellent written and verbal communication, with a bias toward collaboration and knowledge sharing.

• Work Authorization: US Citizen or Permanent Resident

Nice ‑ to ‑ Haves

• Familiarity with Amazon Bedrock, OpenAI fine‑tuning, or multimodal model integrations.
• Experience building streaming chat UIs and real‑time analytics dashboards.
• Ownership of CI/CD pipelines and infrastructure‑as‑code (Terraform/CDK).
• MLOps, data‑pipeline, or DevSecOps know‑how

Tech Stack

• Python (Flask/FastAPI)
• TypeScript (Next.js & React Server Components)
• AWS (Lambda,Bedrock, SageMaker, ECS, S3)
• Postgres & pg vector
• LangChain
• Terraform & GitHubActions for CI/CD.
• We’re pragmatic—always open to the best tool for the job

Experience

• Typescript: 6 years (Required)
• Python: 6 years (Required)
• AI: 3 years (Required)

$120,000 - $175,000 a year

Benefits & Culture

Orchid Software Solutions is a small but mighty team that is passionate about the assisted reproduction technology industry. We are 100% remote and believe in work-life balance. In addition to an excellent working environment, we offer medical, dental, and vision benefits, life insurance, and 401k. Enjoy time away from work with unlimited Paid Time Off and paid holidays.

Benefits:

401(k)

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Paid time off

Professional development assistance

Retirement plan

Vision insurance

Compensation Package:

Bonus opportunities

Join our team and grow with us!