STAFF SERVICES MANAGER II (SUPERVISORY)

California Department of Social Services; Sacramento (CA); Hybrid; USD 100,000 - 125,000; Full time

Job summary

The California Department of Social Services is seeking a permanent, full-time Staff Services Manager II to oversee operations in the Community Care Licensing Division. This role involves managing projects, training staff, and ensuring effective program activities while maintaining compliance with licensing laws. The position requires strong judgment and the ability to handle complex issues, with a commitment to diversity and inclusion.

Qualifications

• Knowledge of CCLD licensing laws and regulations is highly desirable.
• Experience in project management and staff training.
• Ability to handle complex licensing and budget issues.

Responsibilities

• Provide operational oversight of several units in the department.
• Manage projects and ensure effective program activities within budget.
• Maintain necessary equipment and controls.

Skills

Knowledge of CCLD licensing laws

Project management

Training staff

Job description

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Pay Range Provided by California Department of Social Services

This range is provided by California Department of Social Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Position Details

• Job Code #: JC-478729
• Position #(s): 800-880-4801-002
• Working Title: Staff Services Manager II (SSM II)
• Classification: STAFF SERVICES MANAGER II (SUPERVISORY)
• Salary Range: $7,643.00 - $9,496.00
• # of Positions: 1
• Work Location: Sacramento County
• Telework: Hybrid
• Job Type: Permanent, Full Time

Department Mission and Values

The California Department of Social Services aims to serve, protect, and support Californians in need, fostering wellbeing and addressing systemic inequities. The Children's Residential Program focuses on protecting and improving the lives of youth in community care facilities through fair and collaborative licensing systems.

Our guiding principles include Diversity, Equity, Inclusion, Accessibility, Belonging, Community Engagement, Empowerment, Quality Services, and Data-Defined Outcomes, all aimed at creating an inclusive environment where all can thrive.

Job Description and Responsibilities

We are recruiting for a permanent, full-time Staff Services Manager II (SSM II) in the Community Care Licensing Division, Children's Residential Program, located in Sacramento, CA.

The SSM II provides operational oversight of several units, including Administrative Support, Licensing Information System, County Resource Family Approval, Data Analysis and Program Support, and Training. Responsibilities include managing projects, training staff, ensuring effective program activities within budget, and maintaining necessary equipment and controls.

The role involves extensive contact with department staff, managers, other government agencies, and community partners. The SSM II must exercise sound judgment, confidentiality, and independence, handling complex licensing, policy, personnel, and budget issues. Regular travel may be required.

Knowledge of CCLD licensing laws, regulations, and systems such as FAS, AARS, LIS, and RFA is highly desirable and will be prioritized.

Additional Information

Applicants must undergo a background investigation, and do not include confidential information in their applications. A Statement of Qualifications (SOQ) is required, limited to two pages, single-spaced, in 12-point font, describing how your education, training, and experience qualify you for the role.

Other requirements include submitting unofficial transcripts if education is used to meet minimum qualifications, a valid driver’s license, and passing fingerprint clearance. The physical demands include lifting up to 25 pounds, climbing stairs, and extended sitting and computer use.

Application Process

Applications must be received by the final filing date: 6/11/2025. Submit via CalCareers or mail/drop off to the addresses provided. Ensure all required documents, including the STD 678 form and SOQ, are included.

Resumes are optional but not a substitute for the employment history. Candidates outside California may be interviewed but must prove residence before appointment.

Equal Opportunity Employer

The State of California is committed to diversity and equal opportunity in employment. We promote a drug-free workplace and expect all employees to adhere to this policy.