Staff Services Manager I

CA Department of Corrections & Rehabilitation; Sacramento (CA); Hybrid; USD 100,000 - 125,000; Full time

Job summary

The California Department of Corrections & Rehabilitation is seeking a Staff Services Manager I to oversee operations and manage staff within the department. This position offers a hybrid work environment and requires strong leadership and case management skills. The successful candidate will play a crucial role in enhancing public safety and supporting rehabilitation efforts.

Qualifications

• Experience in leadership, coaching, and mentoring staff.
• Knowledge of case management processes and tools.
• Possession of Minimum Qualifications verified prior to interview.

Responsibilities

• Manage staff and operations within the department.
• Ensure compliance with state policies and procedures.
• Facilitate communication and collaboration among teams.

Skills

Leadership

Coaching

Mentoring

Case Management

Education

Relevant degree or equivalent experience

Job description

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Job Description And Duties

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [e-mail] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 2653.

CDCR employees are encouraged to use their existing CDCR email address on their application.

This advertisement is for a Staff Services Manger I position(s) Located at HQ in Elk Grove, CA. Please indicate the position number on your application: 065-545-4800-xxx.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the Duty Statement.

Working Conditions

CDCR OEHM is conveniently located in a secure area, easily accessible and surrounded by a range of transportation options as well as a multitude of shopping and dining establishments. Our prime location is conveniently positioned near the freeway, precisely at the intersection of Laguna Blvd and Highway 99. Several charging stations for electric vehicles are available near our location at the Elk Grove Campus, courtesy of ChargePoint, Inc. Less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.

Travel is required.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-478476

Position #(s): 065-545-4800-XXX

Working Title: Staff Services Manager I

Classification: STAFF SERVICES MANAGER I

Salary Range: $6,963.00 - $8,650.00

# of Positions: Multiple

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00 am - 5:00 pm

Work Week: Monday - Friday

Department Information

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.

Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

Commitment to California Model

CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into the community.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Tahira Garduno

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

Office of Civil Rights

[phone]

[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Qualifications

Statement of Qualifications

You must complete the following Statement of Qualification questions. Your response must be titled Statement of Qualifications, with your name at the top of the page, shall restate the prompt, typed in 12-point Ariel font, not exceed two pages in length. Applications submitted without the Statement of Qualifications will not be considered for this position.

• Based on the Duty Statement /Job Description for this position, please describe how your relevant work experience and/or education qualify you for this position.
• Describe your experience in leadership, coaching, mentoring, and training staff.
• Describe your experience with all aspects of case management. What processes have you used for tracking cases and which tools/resources have you utilized?

Examination Information

To obtain list eligibility for the Staff Services Manager I classification, before applying for the position(s), you must first take and pass the examination here CalCareers Exam Staff Services Manager I.

Individuals with a disability and who have a Limited Examination and Appointment Program (LEAP) certification from the Department of Rehabilitation may take the online CalCareers Exam Staff Services Manager I (LEAP) exam.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.