Staff Scheduler, Correctional Health Services

Physician Affiliate Group of New York, P.C. (PAGNY); New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

Physician Affiliate Group of New York, P.C. (PAGNY) seeks a Staff Scheduler for The Division of Correctional Health Services (CHS) within NYC Health + Hospitals.

The role focuses on creating staff schedules across medical and ancillary teams in jail facilities. Under the Director of Operations, you will ensure coverage, handle overtime assignments, answer the CHS operations line, and post schedules for facility visibility.

Qualifications

• Must be able to generate staff schedules across medical and ancillary teams in correctional facilities.
• Experience applying staffing matrices and managing overtime fairly.

Responsibilities

• Generates accurate schedules for medical and ancillary staff.
• Distributes overtime assignments in an equitable manner.
• Ensures that each facility is staffed correctly pursuant to the staffing matrix for each tour and day.
• Confirms schedules with each facility and posts the schedules so that all facility staff can view them.
• Enforces rules and scheduling policies.
• Supports multiple facilities or parallel schedules.
• Automatically reassigns staff and/or schedules temporary staff to provide appropriate coverage in the event of employee absences or increase in demand.
• Answers phones, maintains sick call log and pages staff as needed.
• Provides reports as needed.
• Performs other duties as required.

Job description

Physician Affiliate Group of New York, P.C. (PAGNY) for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city.

General Overview

Under directions of the Director of Operations, with broad latitude for independent judgement and Initiative, schedules staff within the correctional facilities or reassigns staff to ensure that vacancies are Filled. This position is responsible for tracking facility staffing and for relocating staff as needed to meet Demand. In addition, the Staff Scheduler shall be responsible for answering and logging all telephone Calls made to the Operations Office, directing such calls to the appropriate party (s) and paging CHS staff members as needed.

Responsibilities

• Generates accurate schedules for medical and ancillary staff.
• Distributes overtime assignments in an equitable manner.
• Ensures that each facility is staffed correctly pursuant to the staffing matrix for each tour and day.
• Confirms schedules with each facility and posts the schedules so that all facility staff can view them.
• Enforces rules and scheduling policies.
• Supports multiple facilities or parallel schedules.
• Automatically reassigns staff and/or schedules temporary staff to provide appropriate coverage in the event of employee absences or increase in demand.
• Answers phones, maintains sick call log and pages staff as needed.
• Provides reports as needed.
• Performs other duties as required.

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.

Working Conditions

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.

Job Hazards

Normal correctional health environment at facilities assigned

Schedule

Tuesday, Wednesday, and Thursday (2pm to 10pm)
Saturday and Sunday (6am to 2pm)

The position will be on 201 Construction Way Astoria, NY 11105