Staff Resident Engineer

Infoblox; Virginia; On-site; USD 130,000 - 170,000; Full time

Job summary

Infoblox is seeking a Staff Resident Engineer to join the Federal Professional Services team, embedded on-site at a U.S. government facility in the Washington DC metro area.

You will act as the primary Infoblox engineering resource, operating DDI and security services across on-premises, cloud, and hybrid environments, while driving automation and AI-assisted analysis to improve resilience and performance. You will collaborate with Infoblox Support, Engineering, and customer teams, delivering

Qualifications

• 8+ years of hands-on experience in

Responsibilities

• Embed with a federal customer as the primary Infoblox engineering resource, focusing on its environment, objectives, and mission priorities
• Operate, administer, and optimize Infoblox DDI (DNS, DHCP, IPAM) and related security services across on-premises, cloud, and hybrid environments
• Prepare, validate, and deploy Infoblox appliance and software configurations for new implementations, upgrades, and approved changes within the customer’s network
• Perform recurring health checks, grid audits, and performance tuning, including configuration reviews, recursive limits, RPZs, and syslog and query-capture analysis
• Execute software upgrades, lifecycle reviews, CVE patching, and hotfix validation in accordance with federal change-management windows
• Develop and maintain fault-diagnosis, incident-response, and runbook procedures that incorporate automation and AI-assisted analytics where appropriate
• Own open Infoblox support cases and drive them to resolution by coordinating escalations with Infoblox Support and Engineering
• Assess network topology, redundancy, and scalability, and deliver clear architecture recommendations and roadmaps to customer and Infoblox leadership
• Maintain a unified recommendations tracker and provide regular status updates, risk summaries, and executive-ready reports
• Use scripting, automation, and AI-assisted tools for log and query analysis, anomaly detection, configuration validation, documentation support, and improved mean time to resolution

Tools

DDI (DNS/DHCP/IPAM)

Automation

AI-assisted tooling

Scripting

Job description

At Infoblox, every breakthrough begins with a bold \"what if.\" We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold \"what if\" can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia's Best in Critical Infrastructure 2024 - clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every \"what if\" into \"what's next.\" In a world where you can be anything, Be Infoblox.

Staff Resident Engineer

We have an opportunity for a Staff Resident Engineer to join our Professional Services Federal team, embedded on-site at a U.S. government customer facility in the Washington, DC / Maryland / Virginia metro area, reporting to the Manager, Professional Services Federal. In this pivotal role, you will serve as the dedicated Infoblox engineering resource embedded with a key federal customer, operating, optimizing, and scaling its mission-critical DNS, DHCP, and IPAM (DDI) environment. Collaborating closely with Infoblox Professional Services, Support, Engineering, and Account teams, you will drive stability, performance, and security across the customer’s hybrid network while using automation and AI-assisted tools to streamline operations, analyze trends, and proactively reduce risk.

you’re the ideal candidate if you are a seasoned resident engineer or senior network engineer who thrives in high-stakes environments, enjoys building long-term relationships with federal customers, and is excited to use automation and AI-assisted tooling to deliver scalable, repeatable outcomes. You are collaborative, calm under pressure, comfortable operating within federal security and change-control frameworks, and motivated by seeing your work translate directly into improved resilience for critical infrastructure.

Be a Contributor — What You’ll Do

• Embed with a federal customer as the primary Infoblox engineering resource, focusing on its environment, objectives, and mission priorities
• Operate, administer, and optimize Infoblox DDI (DNS, DHCP, IPAM) and related security services across on-premises, cloud, and hybrid environments
• Prepare, validate, and deploy Infoblox appliance and software configurations for new implementations, upgrades, and approved changes within the customer’s network
• Perform recurring health checks, grid audits, and performance tuning, including configuration reviews, recursive limits, RPZs, and syslog and query-capture analysis
• Execute software upgrades, lifecycle reviews, CVE patching, and hotfix validation in accordance with federal change-management windows
• Develop and maintain fault-diagnosis, incident-response, and runbook procedures that incorporate automation and AI-assisted analytics where appropriate
• Own open Infoblox support cases and drive them to resolution by coordinating escalations with Infoblox Support and Engineering
• Assess network topology, redundancy, and scalability, and deliver clear architecture recommendations and roadmaps to customer and Infoblox leadership
• Maintain a unified recommendations tracker and provide regular status updates, risk summaries, and executive-ready reports
• Use scripting, automation, and AI-assisted tools for log and query analysis, anomaly detection, configuration validation, documentation support, and improved mean time to resolution

Be Prepared — What You Bring

• 8+ years of hands-on experience in