Staff Reliability Engineer — Resilient Systems & Telemetry

Vanguard; Malvern (Chester County); On-site; USD 140,000 - 200,000; Full time

Job summary

Vanguard is seeking a Staff Reliability Engineer to lead PWTech reliability initiatives, architecting enterprise-scale resiliency solutions and automating incident responses. You will drive observability, distributed tracing, and diagnostics across cloud-native stacks, while influencing teams and setting standards for reliability from inception.

The role requires deep experience in distributed systems, leadership, and hands-on development in AWS, OpenTelemetry, and Python, with a strong emphasis

Qualifications

• Eight+ years related experience, with at least two years of development experience.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Responsibilities

• Lead the technical strategy, architecture, and evolution of PWTech reliability engineering platforms and capabilities, ensuring they scale across hundreds of applications and client-facing systems.
• Design and build production-grade software and platforms that improve reliability outcomes, including automated incident detection, diagnostics, remediation, resiliency engineering, and operational intelligence.
• Drive enterprise observability and diagnostics capabilities, enabling telemetry, distributed tracing, metrics, and operational insights across cloud-native technologies and application stacks.
• Define and codify resilient application and platform patterns, such as graceful degradation, circuit breakers, load shedding, fault isolation, failover, and automated recovery, driving adoption through reusable software and standards.
• Influence engineering teams and technology leaders to embed reliability from inception and establish technical standards across the organization.
• Lead the resolution of complex reliability and production challenges, performing root cause analysis and engineering durable solutions.
• Participate in special projects as assigned.

Skills

Distributed systems

Leadership

Root cause analysis

System design

Communication

Education

Bachelor's degree or equivalent

Tools

AWS

OpenTelemetry

Python

Job description

Vanguard is seeking a Staff Reliability Engineer to lead PWTech reliability initiatives, architecting enterprise-scale resiliency solutions and automating incident responses. You will drive observability, distributed tracing, and diagnostics across cloud-native stacks, while influencing teams and setting standards for reliability from inception.

The role requires deep experience in distributed systems, leadership, and hands-on development in AWS, OpenTelemetry, and Python, with a strong emphasis