Staff Product Manager, Identity Platform (Remote)

Twilio Inc.; Oregon; Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid time off

Parental leave

Job summary

Twilio is seeking a Staff Product Manager to scale its core identity product, delivering secure, developer-first identity experiences. You will own the roadmap for authentication, authorization, and emerging identity use cases, partnering with product and engineering leadership to ship high-impact features for developers.

This role offers startup-like ownership within Twilio’s scale and impact, with remote-first work and opportunities to influence product direction across teams.

Qualifications

• 5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role.
• Experience building deeply technical products and/or products for developers.
• Strong technical, analytical, and UI/UX design understanding.
• Excellent written and verbal communication skills.

Responsibilities

• Design product capabilities for Identity platform on Twilio—building new products that help our customers secure their applications for both agentic and human identity use cases.
• Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
• Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.
• Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go-to-market teams to help our customers solve their challenges leveraging our products.
• Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
• Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value.

Skills

PM experience

Technical product

Communication skills

UI/UX understanding

Education

BSc in CS/Engineering

Job description

Twilio is seeking a Staff Product Manager to scale its core identity product, delivering secure, developer-first identity experiences. You will own the roadmap for authentication, authorization, and emerging identity use cases, partnering with product and engineering leadership to ship high-impact features for developers.

This role offers startup-like ownership within Twilio’s scale and impact, with remote-first work and opportunities to influence product direction across teams.