Staff, Product Manager - Identity (Fully Remote)

Twilio Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare insurance

401(k) retirement plan

Equity plan

Job summary

Twilio Inc. is seeking an experienced product leader to shape identity-related capabilities for developers and humans alike. You will work with engineering and design to translate ideas into PRFAQs and product requirement docs, guiding cross-team initiatives to align on a shared product direction.

The role emphasizes building deeply technical, developer-focused products with strong technical, analytical, and UI/UX sensibilities. Twilio operates remote-first with a global, connected culture.

Qualifications

• 5+ years in product management or 2+ years in PM with 3+ years in engineering.
• Experience building deeply technical products or developer-focused products.
• Strong technical, analytical, and UI/UX design understanding.

Responsibilities

• Design product capabilities for identity, building new products for human and agentic identity use cases.
• Partner with engineering and design to bring ideas to life through PRFAQs and product requirement docs.
• Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.

Skills

Product management

Developer-focused products

Technical understanding

UI/UX appreciation

Job description

• Scale Twilio's core identity platform delivering secure, developer-first identity experiences.
• Build products for authentication, authorization, and emerging agentic and non-human identity use cases.
• Operate like a startup within Twilio with high ownership and startup speed.

Responsibilities:

• Design product capabilities for identity, building new products for human and agentic identity use cases.
• Partner with engineering and design to bring ideas to life through PRFAQs and product requirement docs.
• Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.

Qualifications:

• 5+ years in product management or 2+ years in PM with 3+ years in engineering.
• Experience building deeply technical products or developer-focused products.
• Strong technical, analytical, and UI/UX design understanding.

What we offer:

• Competitive pay, generous time off, and ample parental and wellness leave.
• Healthcare insurance, 401(k) retirement account, and paid sick time.
• Equity plan and corporate bonus plan eligibility.

Twilio delivers innovative communication solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. The company is remote-first with a strong culture of connection and global inclusion.