Staff Product Manager - Fraud Systems

EchoStar; Englewood (CO); On-site; USD 96,000 - 138,000; Full time

Benefits offered by this job

Health perks

HSA

401(k) with company match

ESPP

Flexible time away

Job summary

EchoStar Corporation is seeking a Senior Fraud Product Manager to lead the enterprise fraud platform strategy across wireless brands. You will drive end-to-end lifecycle management, cross-functional collaborations, and risk-based product improvements in a dynamic telecom ecosystem.

The role emphasizes evaluating vendor solutions, partnering with business units, and applying AI-driven analytics to detect anomalies and mitigate threats. In-person interviews are required.

Qualifications

• Bachelor’s degree in Business, CS, IT, or related field.
• 7+ years of experience in the Wireless and/or Telecom industries.
• 7+ years of fraud platform development, margin assurance, and integration lifecycle.
• Experience with MVNE, MNO, or PaaS ecosystems.

Responsibilities

• Define and execute the enterprise Fraud Product strategy and roadmap.
• Manage PRD creation and prioritize features with business partners.
• Oversee fraud platform lifecycle and integrations across Boost, Ting, MVNE, MNO, and PaaS.
• Evaluate external vendor solutions for cost-effective enhancements.
• Leverage AI capabilities to improve anomaly detection and threat mitigation.

Skills

Fraud platforms

Product lifecycle

Vendor management

Cross-functional leadership

Fraud analytics

Education

Bachelor’s degree in Business, CS, IT, or related field

MBA (preferred)

Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person interview.

Managing enterprise fraud prevention across dynamic wireless brands introduces complex operational risks, revenue loss from emerging threats, and integration friction across platform ecosystems. This role resolves systemic margin leakage and platform vulnerabilities by establishing cohesive fraud prevention strategies and managing the end-to-end fraud product lifecycle. Through cross-functional leadership and specialized analyst management, the position drives robust integrations across usage, device, subscription, supply chain, and dealer channels. Ultimately, these efforts safeguard corporate assets, streamline platform expansions, and protect profitability across the entire wireless business.

What Success Looks Like (Objectives):

• Define and execute the enterprise Fraud Product strategy and roadmap across all wireless brands to protect margin assurance
• Manage product requirements documentation and prioritize features with business partners to address critical security vulnerabilities
• Oversee the evolution of the fraud platform lifecycle and direct integrations across Boost, Ting, MVNE, MNO, and PaaS environments
• Evaluate external vendor solutions, assess product enhancements against operational costs, and lead fraud platform integration for new business acquisitions
• Leverage AI Application capabilities to enhance anomaly detection, automate fraud pattern analysis, and optimize threat mitigation models

Skills, Experience and Requirements

Core Skills and Competencies (What you'll bring):

• Critical experience in developing fraud platforms, managing complex business requirements, and driving end-to-end product lifecycles
• Deep understanding of the fraud solutions marketplace, margin assurance frameworks, and emerging telecom risk vectors
• AI Application skills to evaluate predictive risk models, streamline threat detection workflows, and enhance fraud analytics
• Ability to partner with external vendors, evaluate platform enhancement costs, and align technical solutions with business objectives
• Strong leadership, team management, and cross-functional decision-making capabilities across product development cycles

Additional Qualifications:

• Preferred Master of Business Administration (MBA) degree

Minimum Requirements:

• Minimum Education: Bachelor’s Degree in Business, Computer Science, Information Technology, or a related field
• Minimum Experience: 7+ years of experience in the Wireless and/or Telecom industries
• Required Technical Skills: Must have at least 7 years of experience with:
  • Fraud platform development, margin assurance, and integration lifecycle management
  • Complex business requirement gathering and product requirement documentation (PRD) creation
  • Wireless or telecom infrastructure environments including MVNE, MNO, or PaaS ecosystems

Visa sponsorship not available for this position

Salary Ranges

Compensation: $96,250.00/Year - $137,500.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please [e-mail] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)