Staff Product Manager: AI & Voice Automation

Flip; Los Angeles (CA); On-site; USD 150,000 - 265,000; Full time

Benefits offered by this job

Equity

Healthcare

Unlimited vacation

Job summary

Flip is hiring a Product Manager in the United States to own defined areas of the product end to end, shaping solutions and driving execution across voice experiences, automation, and real-world product behavior. You will report to the Product Lead and decide what gets built and why.

You’ll work on automating complex customer calls, designing AI behavior in multi-turn conversations, and improving retention and customer experience through automation.

Responsibilities

• Own one or more core product features with measurable outcomes that affect real customer usage.
• Collaborate with Customer Success, Engineering, Sales, and Marketing to ensure strong product adoption and clarity of value.

Job description

Flip is hiring a Product Manager in the United States to own defined areas of the product end to end, shaping solutions and driving execution across voice experiences, automation, and real-world product behavior. You will report to the Product Lead and decide what gets built and why.

You’ll work on automating complex customer calls, designing AI behavior in multi-turn conversations, and improving retention and customer experience through automation.