Product Manager - AI Call Automation

ScOp Venture Capital LLC.; New York (NY); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Comprehensive healthcare

Unlimited vacation

Job summary

Flip is seeking a Product Manager to own defined areas of the product end to end, including shaping solutions and driving execution across voice experiences and automation capabilities. You will synthesize input from Engineering, Customer Success, Sales, and Product Insights to define clear product decisions.

You will balance automation, customer experience, revenue impact, and technical complexity, guiding iteration with real call data and feedback while shipping continuously.

Qualifications

• 3+ years of experience in product management or a closely related role.
• Hands-on, data-informed, and comfortable defining, shaping, and owning a product area end to end.
• Experience with AI-driven products, automation systems, or voice interfaces.

Responsibilities

• Own defined areas of Flip’s product end to end, including defining product direction, shaping solutions, and driving execution across core voice experiences, automation capabilities, and real-world product behavior.
• Synthesize input from Engineering, Customer Success, Sales, and Product Insights into clear product definitions and decisions.
• Make deliberate tradeoffs between automation, customer experience, revenue impact, and technical complexity, using call data and customer feedback to guide iteration, ship continuously, and improve outcomes.
• Ship high-quality product consistently in a continuous release cadence.
• Align Engineering, Customer Success, and GTM around decisions, priorities, and expected impact.

Job description

Flip is seeking a Product Manager to own defined areas of the product end to end, including shaping solutions and driving execution across voice experiences and automation capabilities. You will synthesize input from Engineering, Customer Success, Sales, and Product Insights to define clear product decisions.

You will balance automation, customer experience, revenue impact, and technical complexity, guiding iteration with real call data and feedback while shipping continuously.