Staff Product Manager – AI-Native Clinical Tools

Included Health, Inc.; United States; Remote; USD 163,000 - 278,000; Full time

Job summary

Included Health is building an AI-native Care Platform to help clinicians and care teams deliver higher-quality care with less administrative burden. We are seeking a Staff Product Manager to define and lead the product strategy for the tools that practitioners use daily across Clinical and Care.

This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI.

Qualifications

• 5+ years of product management experience, or equivalent experience leading complex product and platform initiatives
• Experience defining and shipping AI-enabled, automation, workflow, or platform products for clinicians, care teams, expert users, or operational teams
• Ability to partner deeply with technical teams on data, APIs, architecture, integrations, reliability, observability, permissions, security, and cost
• Experience in clinical, care-delivery, healthcare operations, or another high-stakes domain, with comfort navigating privacy, compliance, auditability, and human oversight
• Experience building reusable platform capabilities across multiple products, workflows, or service lines in a startup or scaling environment
• Demonstrated ability to lead through influence, communicate clearly, and turn ambiguity into strategy and shipped outcomes

Responsibilities

• Define the vision, strategy, and roadmap for AI-native Clinical and Care Tools in the Care App.
• Reimagine practitioner workflows using AI for contextual assistance, summarization, intelligent task orchestration, recommendations, documentation, and agent-assisted execution.
• Decide what to automate, augment, delegate to an AI agent, or keep human-led based on user value, clinical risk, and operational constraints.
• Partner with clinicians, Engineering, AI/ML, Design, Data, Legal, Security, and Compliance to build trustworthy, reusable capabilities across service lines.
• Establish evaluation, monitoring, human-oversight, and launch frameworks for AI-enabled experiences, including quality, safety, reliability, adoption, and workflow outcomes.
• Lead products from discovery through launch and iteration, creating alignment, driving adoption, and improving outcomes through research, analytics, and real-world feedback.

Job description

Included Health is building an AI-native Care Platform to help clinicians and care teams deliver higher-quality care with less administrative burden. We are seeking a Staff Product Manager to define and lead the product strategy for the tools that practitioners use daily across Clinical and Care.

This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI.