Staff Product Designer, Activation

Ladders; United States; Remote; USD 135,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision

Parental leave (16 weeks)

Wellness stipend

Remote workspace stipend

Flexible PTO + 80 sick hours

401(k) with vesting

Team-building events

Job summary

Ladders is seeking a Staff Product Designer, Activation to join our enterprise technology team. You will shape the end-to-end activation journey, turning complex product flows into clear, trustworthy, and high-converting experiences while partnering with product, engineering, and data teams to define the roadmap and measure impact.

This remote role sits at the intersection of AI-powered experiences, growth, and customer discovery, emphasizing scalable design patterns and experimentation to drive

Qualifications

• 8+ years designing and shipping B2B SaaS products across multiple teams and quarters.
• Proven track record of driving activation and retention with measurable results.
• Experience with AI-powered products and agent-human collaboration.
• Strong written communication, including authoring product briefs and strategy documents.
• Ability to lead large-scale cross-functional initiatives with stakeholders aligned.
• Fluency in product analytics and experimentation, defining success metrics.
• Exceptional interaction, visual, and content design for complex UIs.

Responsibilities

• Set the end-to-end experience vision for activation and create a roadmap for your squad.
• Drive product shape and roadmap in collaboration with product management and engineering, using customer data.
• Design agent-first experiences that build trust at each step of the process.
• Create reusable AI patterns to streamline guided experiences across teams.
• Define activation outcomes and partner with Data to run experiments that improve them.
• Lead customer discovery efforts and communicate findings to leadership.
• Align partner teams to ensure a cohesive growth experience across the product.

Skills

Interaction design

Visual design

Content design

Written communication

Analytics

Leadership

Product strategy

AI-powered products

Job description

For our client, we are seeking a Staff Product Designer, Activation to join the team of a leader in the Enterprise Technology space.

This role will shape the end-to-end experience for a key activation journey, turning complex product flows into clear, trustworthy, and high-converting user experiences. You will partner closely with product management, engineering, and data teams to define the roadmap, influence product direction, and improve measurable business outcomes. The work sits at the intersection of AI-powered experiences, growth, and customer discovery, with a strong emphasis on scalable design patterns and experimentation.

Location: Remote

Compensation: $135,000 – $160,000 annually

Responsibilities

• Set the end-to-end experience vision for activation and create a roadmap for your squad
• Drive product shape and roadmap in collaboration with product management and engineering, using customer data
• Design agent-first experiences that build trust at each step of the process
• Create reusable AI patterns to streamline guided experiences across teams
• Define activation outcomes and partner with Data to run experiments that improve them
• Lead customer discovery efforts and communicate findings to leadership
• Align partner teams to ensure a cohesive growth experience across the product

Qualifications

• 8+ years of experience designing and shipping B2B SaaS products across multiple teams and quarters
• Proven track record of driving business outcomes like activation and retention with measurable results
• Experience with AI-powered products and understanding of agent-human collaboration
• Strong written communication skills, including authoring product briefs and strategy documents
• Ability to lead large-scale, cross-functional initiatives and keep stakeholders aligned
• Fluency in product analytics and experimentation, defining success metrics and adapting based on results
• Exceptional skills in interaction, visual, and content design for complex UIs

Benefits

• Comprehensive medical, dental, and vision coverage with most premiums covered
• 16 weeks paid parental leave for all new parents
• Health and wellness stipend
• Remote workspace, internet, and cellphone stipend
• Flexible PTO policy plus 80 hours of sick time
• Matching 401(k) contribution with immediate vesting
• Virtual team-building activities and company-wide events

Our client is an equal opportunity employer.