Staff PM: Post-Order Experience & AI-Driven Delivery

Xometry; Waltham (MA); Hybrid; USD 180,000 - 234,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision insurance

Generous paid time off

EAP and wellbeing resources

Job summary

A manufacturing technology company based in Waltham, MA is looking for a Staff Product Manager for Post-Order Experience. This role is designed to enhance the customer journey post-order and involves cross-functional leadership, AI innovation, and data-driven problem-solving. The ideal candidate will have over 7 years of experience in Product Management, with strong expertise in order management and logistics. A competitive salary package is offered with additional benefits, providing a hybrid work environment.

Qualifications

• 7+ years in Product Management within B2B or transactional marketplaces.
• Experience leading PMs or cross-functional product squads for at least 2 years.
• Strong expertise in order management, fulfillment, or logistics.

Responsibilities

• Develop and execute product strategy for the post-order ecosystem.
• Identify AI-driven solutions and build business cases.
• Act as the central hub between Engineering, UX Design, and Business Operations.

Skills

Product Management

AI/ML Integration

Cross-Functional Leadership

Data Analytics

Customer Centricity

Job description

A manufacturing technology company based in Waltham, MA is looking for a Staff Product Manager for Post-Order Experience. This role is designed to enhance the customer journey post-order and involves cross-functional leadership, AI innovation, and data-driven problem-solving. The ideal candidate will have over 7 years of experience in Product Management, with strong expertise in order management and logistics. A competitive salary package is offered with additional benefits, providing a hybrid work environment.