Staff PM, AI Patient Experience & Engagement

ScrollLaunch; New York (NY); On-site; USD 212,000 - 265,000; Full time

Benefits offered by this job

Health

Dental

Vision

Equity

401k

PTO

Parental Leave

Learning Budget

Home Office Stipend

Job summary

ScrollLaunch is seeking a Staff Product Manager for AI Patient Experience to lead an AI team focused on mental healthcare. This role requires technical proficiency and hands-on product management experience in AI/ML products, where you'll build matching and engagement tools driven by LLM.

The ideal candidate will engage with multi-step LLM flows and manage AI-powered patient intake. The position is full-time and based in New York, with benefits like health, equity, and a learning budget.

Qualifications

• 8+ years of PM experience with 2+ years shipping AI/ML products.
• Hands-on experience writing evals and building LLM flows.
• Direct experience with ML engineers and data scientists.

Responsibilities

• Lead the first dedicated AI team on the patient side of a mental healthcare platform.
• Build LLM-driven matching and engagement tools.
• Create evaluation infrastructures and red-teaming protocols.

Skills

PM experience

AI/ML product shipping

Technical fluency in RAG architectures

Building multi-step LLM flows

Job description

ScrollLaunch is seeking a Staff Product Manager for AI Patient Experience to lead an AI team focused on mental healthcare. This role requires technical proficiency and hands-on product management experience in AI/ML products, where you'll build matching and engagement tools driven by LLM.

The ideal candidate will engage with multi-step LLM flows and manage AI-powered patient intake. The position is full-time and based in New York, with benefits like health, equity, and a learning budget.