Staff PM, AI-Driven Care Tools for Clinicians

Included Health, Inc.; Northern (KY); Hybrid; USD 163,000 - 278,000; Full time

Job summary

Included Health is building an AI-native Care Platform to help clinicians and care teams deliver higher-quality care with less administrative burden. We seek a Staff Product Manager to define and lead the strategy for AI-enabled tools used daily across Clinical and Care.

You will partner with clinicians, Engineering, Data, AI/ML, Security, Legal, and senior leaders to scale capabilities across service lines while preserving privacy, safety, and human oversight.

Qualifications

• 5+ years of product management experience.
• Experience defining and shipping AI-enabled, automation, workflow, or platform products for clinicians, care teams, or operations.
• Partner with technical teams on data, APIs, architecture, integrations, reliability, observability, security, and cost.
• Experience in clinical, care-delivery, healthcare operations, or a high-stakes domain with privacy and oversight.
• Experience building reusable platform capabilities across multiple products or service lines.
• Ability to lead through influence, communicate clearly, and turn ambiguity into strategy and shipped outcomes.

Responsibilities

• Define the vision, strategy, and roadmap for AI-native Clinical and Care Tools in the Care App.
• Reimagine practitioner workflows using AI for contextual assistance, summarization, task orchestration, recommendations, and documentation.
• Decide what to automate, augment, delegate to an AI agent, or keep human-led based on value and risk.
• Partner with clinicians, Engineering, AI/ML, Design, Data, Legal, Security, and Compliance to build trustworthy capabilities.
• Establish evaluation, monitoring, and launch frameworks for AI-enabled experiences including safety and reliability.
• Lead products from discovery through launch and iteration with research and real-world feedback.

Skills

PM experience

AI-enabled products

Data/API collaboration

Healthcare domain

Platform capabilities

Influence & communication

Job description

Included Health is building an AI-native Care Platform to help clinicians and care teams deliver higher-quality care with less administrative burden. We seek a Staff Product Manager to define and lead the strategy for AI-enabled tools used daily across Clinical and Care.

You will partner with clinicians, Engineering, Data, AI/ML, Security, Legal, and senior leaders to scale capabilities across service lines while preserving privacy, safety, and human oversight.