Staff Platform Engineer - Quality, Reliability & Safe Delivery

BuildOps, Inc.; San Francisco (CA); On-site; USD 230,000 - 320,000; Full time

Job summary

BuildOps is seeking a Staff Software Engineer to set and drive the company-wide technical strategy for building, shipping, and operating reliable software. This is a high-impact, cross-functional role spanning engineering, product, infrastructure, and customer-facing teams to identify systemic risks and establish architectural standards for safe delivery by default.

You will influence design, validation, observability, resilience, and engineering practices while mentoring engineers and leading

Qualifications

• Significant software engineering experience at Staff level or equivalent scope.
• Proven track record leading multi-team initiatives to improve production reliability and delivery.
• Strong systems thinking connecting architecture, data integrity, and operational behavior.
• Experience designing and operating distributed systems in AWS or similar cloud environments.
• Strong programming skills in TypeScript, Java, or other relevant languages.
• Experience with observability, resilience engineering, CI/CD, and release safety.
• Ability to define useful engineering measures that improve outcomes.
• Proven success influencing architecture and practices across teams.
• Excellent written and verbal communication with technical stakeholders.
• Practical approach balancing long-term goals with immediate reliability.

Responsibilities

• Define and drive BuildOps' technical strategy for engineering quality, production reliability, and safe software delivery.
• Identify systemic sources of customer-impacting failures and lead cross-team initiatives that address root causes.
• Establish architectural principles, engineering standards, and paved roads for reliable design and safe delivery by default.
• Partner with engineering teams during system and product design to improve resilience, operability, testability, and failure isolation before implementation begins.
• Build or guide development of shared platform capabilities for release safety, automated validation, production feedback, environment management, and developer self-service.
• Advance BuildOps' observability strategy so teams can understand system behavior, detect regressions, diagnose failures, and invest in reliability.
• Improve validation of interactions across services, data boundaries, financial workflows, and other business-critical systems.
• Define meaningful measures of quality and reliability, then use them to identify priorities and demonstrate improvements in outcomes.
• Lead technical programs spanning multiple teams, aligning stakeholders and driving decisions without direct authority.
• Mentor engineers and technical leaders, raising the organization’s ability to reason about risk, reliability, and quality.

Skills

Staff scope

System design

Distributed systems

AWS

TypeScript/Java

Observability

CI/CD

Release safety

Incident learning

Leadership across teams

Job description

BuildOps is seeking a Staff Software Engineer to set and drive the company-wide technical strategy for building, shipping, and operating reliable software. This is a high-impact, cross-functional role spanning engineering, product, infrastructure, and customer-facing teams to identify systemic risks and establish architectural standards for safe delivery by default.

You will influence design, validation, observability, resilience, and engineering practices while mentoring engineers and leading