Staff Performance Coordinator — Logistics Operations

EmployBridge, LLC; Granite City (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off and holidays

Wellness program

Incentive programs

Job summary

EmployBridge, LLC is seeking a proactive Staff Performance Coordinator to join ProLogistix in Union City, GA. You will serve as the main contact for vendors and client contacts on employee issues, educate clients on guidelines, and ensure timely resolution of concerns.

You will collect onboarding documents, run data reports (CRM, Power BI, attendance software), support safety programs, coach staff on attendance policies, and manage payroll/compliance while collaborating with teams to meet daily

Qualifications

• HR experience is preferred.
• Hands-on experience in a logistics or manufacturing environment.
• Familiarity with a heavy process-oriented environment.
• Practical experience and comfort with using Microsoft Office products.

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educates client on guidelines and sets expectations for the handling of any employee issues.
• Ensures all employee issues are handled appropriately and in a timely fashion.
• Coordinates resolution of the workforce issues with vendors and client partners and understands risk areas for all parties.
• Collects and reviews all required work related onboarding documents for each employee prior to start.
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource.
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program.
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments.
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks
• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• HR experience is preferred
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

Skills

HR experience

Customer service

Microsoft Office

Ability to multi-task

Tools

CRM

Power BI

Time/Attendance software

Job description

EmployBridge, LLC is seeking a proactive Staff Performance Coordinator to join ProLogistix in Union City, GA. You will serve as the main contact for vendors and client contacts on employee issues, educate clients on guidelines, and ensure timely resolution of concerns.

You will collect onboarding documents, run data reports (CRM, Power BI, attendance software), support safety programs, coach staff on attendance policies, and manage payroll/compliance while collaborating with teams to meet daily