Staff Performance Coordinator (Temporary Assignment)

EmployBridge; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Prescription drug benefits

401(k)

Paid time off and holidays

Wellness program

Incentive programs

Job summary

EmployBridge is seeking a Staff Performance Coordinator for a temporary assignment in Columbus, OH. This role involves acting as the first point of contact for vendors and client contacts on employee issues, educating clients on guidelines, and ensuring timely handling of all workforce matters.

You will coordinate resolutions with partners, deliver onboarding for new hires, review onboarding documents, and run reports to identify workforce challenges.

Qualifications

• Hands-on experience in a logistics or manufacturing environment.
• Experience in a customer service role responsible for client communication.
• Data management experience required or preferred.
• HR experience is a plus.
• Familiarity with a highly process-driven environment.
• Ability to multi-task and adapt to changing priorities.

Responsibilities

• Serve as the first point of contact for vendors and client contacts regarding employee issues.
• Educate clients on guidelines and set expectations for handling employee issues.
• Ensure timely and appropriate handling of all employee issues.
• Coordinate resolution of workforce issues with vendors and client partners and identify risk areas.
• Deliver client-specific onboarding for new hires to ensure smooth start.

Skills

Logistics experience

Customer service

Data management

HR experience preferred

Process orientation

Multitasking

Client goals understanding

Microsoft Office

Job description

STAFF PERFORMANCE COORDINATOR - Columbus, OH

***TEMPORARY ASSIGNMENT***

Your Opportunity as a Staff Performance Coordinator:

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Delivers client customized new hire orientations
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks

Your attributes

• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• Data management experience
• HR experience is preferred
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

• EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The EmployBridge Story

EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.