Staff: New Store Opening

Pavement Coffeehouse; Medford (MA); On-site; USD 17,331 - 24,684; Full time

Benefits offered by this job

Health and dental insurance after 60s

Paid time off

Free drinks at any of our cafes

Free staff meal policy

Discounts on products

401k with company match

Job summary

Pavement Coffeehouse in Medford is seeking a friendly Counter Staff member who loves coffee, food, and service. You will greet customers, take orders, handle cash, and prepare sandwiches, coffee, and tea with accuracy and care.

This position values reliability, teamwork, and attention to detail. Shifts start early, may end late, and include weekends. Perks include free drinks, a staff meal policy, health benefits after 60 days, and opportunities to grow with our growing cafe.

Qualifications

• Basic math and computer skills.
• Flexible schedule including mornings, evenings, weekends and holidays.
• Reliable and punctual with a positive attitude.

Responsibilities

• Greet customers with a timely and friendly greeting as they enter the shop.
• Receive in-store customer orders and take cash or credit payments.
• Operate a cash register, toaster, microwave, and egg steamer.
• Be knowledgeable about Pavement’s menu products to answer questions.
• Prepare sandwiches, coffee, and tea beverages according to recipes and standards.
• Serve food neatly, make eye contact, and thank the customer.
• Maintain clean equipment and work stations throughout the day.
• Open, close, or transition station for upcoming shift.
• Ensure display food is attractively displayed according to standards.
• Adhere to food handling, hygiene, and dress code standards; accommodate dietary restrictions.
• Complete daily food prep tasks as assigned.
• Inform shift lead or manager when quantities are low or out.
• Relay problems to management promptly.
• Maintain consistent time, attendance, and punctuality.
• Perform other duties as assigned.
• Shifts may require arrival as early as 6:30am and may end as late as 9pm.

Skills

Basic math

Cash handling

Time management

Team player

Customer service

Reliability

Food safety awareness

Job description

At Pavement Coffeehouse, a Counter Staff position is someone who is passionate about the craft of coffee, food, and service. Nourishing relationships in our community and caring about the teams we work with and the customers that we serve. Counter Staff positions create memorable experiences by connecting and building positive relationships with the people that they interact with throughout the day.

You will:

• Greet customers with a timely and friendly greeting as they enter the shop.
• Receive in store customer orders and take cash or credit payments in accordance with cash handling procedures.
• Operate a cash register, toaster, microwave, and egg steamer.
• Be knowledgeable about Pavement’s menu products to answer customer questions
• Prepare sandwiches, coffee, and tea beverages according to recipes and standards with an emphasis on prompt, efficient service
• Serve food to customers in a neat and appealing manner, making eye contact, and thanking the customer
• Clean equipment and work stations throughout the day
• Actively open, close, or transition station for upcoming shift.
• Ensure all display food such as pastries, grab and go, and whole bean coffee are attractively displayed according to standards
• Adhere to standards for food handling, hygiene, and dress code as well as following safety and sanitation standards with special attention to dietary allergies
• Complete daily food prep tasks as assigned
• Inform shift lead or manager when food quantities are low or out.
• Relays problem or discrepancies directly to management immediately.
• Maintain consistent time, attendance, and punctuality
• Perform other related duties as assigned
• Requires arrival to shifts as early as 6:30am and shifts may require to you work as late as 9pm based on location

You are:

• Searching for a career in food & beverage in a dynamic, growing company
• Passionate about the craft & care that goes into great food & beverage
• Reliable and a team player your manager and teammates can depend on you to be punctual with a positive attitude
• Thoughtful and looking to connect with the communities we serve by creating memorable experiences
• Observant. You care about the little things and have an eye for detail.
• Eligible to work in the United States

You have:

• Basic math & computer skills
• A flexible schedule and are available to work mornings, evenings, weekends, and holidays

Some of our benefits:

• Health and dental insurance eligibility after 60 days of employment
• Paid time off
• Free drinks at any of our cafes
• A free staff meal policy for when you are working
• Discounts on whole bean, food & pastry, and bottled beverage
• 401k with a company match

Compensation:

• Starting at $15.25 per hour
• Annual raises ($.75) on the anniversary date of hire.
• Tips between $4$9 per hour
• Total Compensation including tips: $19 $24

Our Counter positions are dynamic roles. Below are some of the physical demands the job will make of you.

• Ability to stand and walk for longs period of time. You'll be on your feet for most of the day moving between stations & attending to the cafe
• Use of hands to reach, grip & perform specific movements. You'll use your hands to operate a register, handle knives to cut bagels, spread cream cheeses, and serve coffee & tea (among other responsibilities)
• Squat, bend, and reach for items below your waist and above your shoulders. For example, you will need to bend down into a fridge to grab product, or reach above to grab cups
• Ability to push/pull, lift/carry or move up to 50 pounds. For example, you'll handle gallons of milk, daily food orders, change trashes and carry dishes
• Climbing stairs and ladders. You may need to use a step ladder to reach something or navigate up & down stairs to access storage areas.

Pavement Coffeehouse is an equal opportunity employer and embraces diversity in the workplace. We value an open mind, a positive attitude, and a passion for service & teamwork. We hire based on these qualities, a job's requirements, our business needs, and an applicants qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable accommodations to applicants/employees to practice their religious beliefs. To request a religious accommodation contact your Area Manager or Director of Operations.