Staff Messaging Engineer (SMS/MMS) — High-Impact Routing

Telegent, Inc.; Pleasant Grove (UT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus potential

Health benefits

100% employer-paid medical, dental, &视

Unlimited PTO

Equipment provided

Job summary

Telegent, Inc. in Utah is seeking a Staff Messaging Engineer to own architecture and reliability of our messaging infrastructure at scale. This is a high-impact individual contributor role shaping SMS/MMS traffic across our platform and driving carrier integrations.

You will design routing, throughput, delivery reporting, and compliance for US and international networks, while collaborating with SIP, network, and customer success teams. Experience with SMPP/MM7 and cloud platforms is required.

Qualifications

• 5+ years building or operating SMS/MMS platforms in telecom or CPaaS environments.
• Hands-on with SMPP for SMS and MM7 for MMS integration.
• Experience with Azure cloud-based platforms and multi-region deployments.
• Familiarity with carrier-grade messaging systems and routing platforms.

Responsibilities

• Design, deploy, and operate SMS/MMS routing, delivery, and reporting across carriers.
• Configure and maintain SMPP/MM7 interfaces, including routing and failover.
• Support 10DLC, toll-free, and international messaging workflows.
• Build APIs for outbound/inbound messages, DLRs, and webhooks.
• Monitor throughput, delivery success, and carrier codes; troubleshoot issues.
• Ensure CTIA compliance and opt-in/out rules.
• Collaborate with SIP, network, and customer success teams.
• Maintain routing logic, carrier mappings, and escalation procedures.

Skills

SMS/MMS Platform

SMPP/MM7 Experience

Azure Cloud

Kubernetes Multi-Region

Carrier Integrations

DLRs & Carrier Codes

SIP/Network Collaboration

Troubleshooting Live Systems

Content Handling MMS

Tools

SMPP

MM7

Messaging Gateways

Carrier APIs

mPaaS

Wireshark

Linux

REST APIs

Job description

Telegent, Inc. in Utah is seeking a Staff Messaging Engineer to own architecture and reliability of our messaging infrastructure at scale. This is a high-impact individual contributor role shaping SMS/MMS traffic across our platform and driving carrier integrations.

You will design routing, throughput, delivery reporting, and compliance for US and international networks, while collaborating with SIP, network, and customer success teams. Experience with SMPP/MM7 and cloud platforms is required.