Sr Technical Project Manager

Telegent, Inc.; Pleasant Grove (UT); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Professional growth

Job summary

Telegent, Inc. seeks a Technical Project Manager to lead cross-functional telecom initiatives, including carrier integrations, messaging, and platform enhancements.

You’ll translate business needs into technical execution and partner with engineering, product, and operations to deliver on time. Ideal candidates have strong knowledge of APIs, distributed systems, and project management tools (Jira/Asana/Trello), with experience in telecom integrations.

Qualifications

• Understanding of software development lifecycles and API integrations.
• Experience with telecom or enterprise integrations is a plus.
• Ability to work in ambiguity and create structure.
• Experience using AI tools to improve planning and documentation.
• PM certifications (PMP, CAPM) preferred but not required.
• Proven ability to manage complex technical projects with multiple dependencies.
• Excellent communication translating technical to non-technical stakeholders.
• Proficiency with Jira, Asana, Trello or similar tools.

Responsibilities

• Lead end-to-end delivery of technical initiatives including carrier integrations, messaging, and platform enhancements.
• Define scope, requirements, timelines, dependencies, and success criteria with engineering and product teams.
• Translate business needs into technical deliverables, user stories, and execution plans.
• Coordinate cross-functional teams across engineering, product, operations, and external partners.
• Own project communication including status reports, risks, mitigations, and escalations.
• Collaborate with engineering on integration planning and architectural decisions.
• Work with carriers and vendors on integrations, testing, and issue resolution.
• Support enterprise customer onboarding from a technical perspective and act as point of contact during integrations and escalations.
• Track and analyze project performance and delivery KPIs.

Skills

Software lifecycles

Telecom integrations

Ambiguity management

AI tools for planning

Project management

Communication

PM tools expertise

Tools

Jira

Asana

Trello

Job description

TheTechnical Project Manageris a highly execution-focused role responsible for leading complex, cross-functional initiatives across Telegent’s mobile communications platform. This role drives the delivery of technical projects including carrier integrations, messaging and voice infrastructure, provisioning systems, and platform enhancements.

The Technical Project Manager partners closely with engineering, product, carrier partners, and operations teams to ensure projects are delivered on time, meet technical requirements, and align with business objectives. This role requires a strong understanding of telecom systems, APIs, and platform architecture, along with the ability to translate business needs into technical execution.

WHAT YOU’LL DO

• Lead end-to-end delivery of technical initiatives including carrier integrations, messaging (SMS/MMS), voice infrastructure, provisioning systems, and platform enhancements
• Define project scope, technical requirements, timelines, dependencies, and success criteria in partnership with engineering and product teams
• Translate business and customer requirements into clear technical deliverables, user stories, and execution plans
• Coordinate cross-functional teams across engineering, product, operations, and external partners to ensure seamless execution
• Own project communication including status reporting, risk identification, mitigation planning, and escalation
• Partner with engineering on integration planning, architecture discussions, and technical decision-making
• Work with carrier partners and vendors on integrations, testing, and issue resolution
• Support enterprise customer onboarding from a technical implementation perspective and act as a point of contact during integrations and escalations
• Track and analyze project performance, system metrics, and delivery KPIs to drive continuous improvement

WHAT WE’RE LOOKING FOR

• Strong grasp of software development lifecycles, API integrations, and distributed systems
• Experience in telecom and/or enterprise integrations is a strong plus
• Comfortable working in ambiguity and building structure where little exists
• Deep experience using AI tools to improve planning, documentation, and workflow efficiency
• PMP, CAPM, or equivalent certification preferred but not required
• Proven ability to manage complex technical projects with multiple dependencies
• Excellent communication skills with the ability to translate between technical and non-technical stakeholders
• Experience with project management and collaboration tools such as Jira, Asana, Trello, or similar

TECHNOLOGIES & TOOLS

C# · .NET · REST / gRPC APIs · SQL · Azure · Docker · CI/CD · Linux · mPaaS

What We Offer

• High-impact role with the opportunity to shape strategy, operations, and customer success and outcomes
• Meaningful exposure to executive leadership, decision-making, planning, and cross-functional initiatives
• Competitive compensation package, including performance-based bonus potential and comprehensive health benefits
• A collaborative, innovative startup culture with professional growth opportunities