Staff Inbound Product Manager (Fully Remote)

ServiceNow; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

ServiceNow in the United States is seeking an AI/Agent PM to own end-to-end product outcomes for AP AI Specialist initiatives. You will prototype agent behavior, stand up demos, and validate feasibility with engineering.

You will shape roadmaps from ambiguous problems, translating them into concrete plans and measurable milestones. You will collaborate closely with engineering, architecture, and stakeholders, leveraging your 6-8+ years of PM experience to deliver impactful AI features and drive

Qualifications

• 6-8+ years of PM experience with hands-on AI/agentic feature shipping.
• Comfortable prototyping and being in the weeds with engineering.
• Solid understanding of agent architectures and ability to translate into scoped roadmap.

Responsibilities

• Own end-to-end product outcomes for AP AI Specialist end to end.
• Prototype agent behavior and stand up demos, validate feasibility with engineering.
• Take ambiguous problems and shape solutions without waiting for full requirements.

Skills

PM with AI/agentic focus

Prototyping with engineering

Agent architectures

Stakeholder communication

Job description

• Own end-to-end product outcomes for AP AI Specialist end to end.
• Build, don't just spec: prototype agent behavior, stand up demos, validate feasibility with engineering.
• Take ambiguous problems and shape solutions without waiting for full requirements.

Qualifications:

• 6-8+ years of PM experience with hands-on AI/agentic feature shipping.
• Comfortable prototyping and being in the weeds with engineering.
• Solid understanding of agent architectures and ability to translate into scoped roadmap.

Additional:

• Excellent communicator aligning engineering, architecture, and stakeholders.
• AP/finance domain knowledge nice-to-have but not required.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together.