Staff Field Solutions Engineer (R5524)

Shield AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Shield AI is seeking a Hivemind Field Solutions Engineer to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region.

The role serves as a customer-facing technical expert, translating customer mission needs into credible, technically feasible solutions. The FSE will partner with BD, Product, Engineering, and Program teams to support demos, RFIs/RFPs, white papers, and solution development.

Qualifications

• Strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems.
• Direct experience with DoD simulation environments, live-virtual-constructive training and test ecosystems, and synthetic data workflows.
• Comfortable explaining complex technical systems to customers and shaping demos around mission objectives.

Responsibilities

• Deliver demos and technical interchange meetings for Hivemind.
• Support RFIs, RFPs, white papers, and customer-specific solution development.
• Collaborate with Business Development, Product, Engineering, Customer Engagement, and Program teams.
• Translate customer mission needs into credible, technically feasible solutions.

Skills

Autonomy systems

Mission software

Simulation environments

AI-enabled systems

Customer-facing communication

Technical demonstrations

Job description

Job Description:

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Shield AI is hiring a Hivemind Field Solutions Engineer to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region.

This role will serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. The FSE will partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.

This position requires a strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems. The ideal candidate will bring direct experience with Department of War simulation environments, live-virtual-constructive training and test ecosystems, synthetic environments, image-generation systems, and/or synthetic data workflows. This person should be comfortable explaining complex technical systems to customers, shaping demos around mission objectives, and feeding customer insights back into product and engineering teams.

The Field Solutions Engineering team acts as a BD force multiplier, bridging Shield AI’s technical roadmap to customer needs and ensuring customer-facing solutions are accurate, feasible, and mission-relevant.