Staff Field Integration and Quality Engineer

ridealso; Palo Alto (CA); On-site; USD 200,000 - 220,000; Full time

Benefits offered by this job

Health coverage

One Medical membership

Fertility benefits

Flexible time off

401(k) match

Job summary

ALSO is seeking a Staff Field Integration and Quality Engineer in the Silicon Valley area to lead integration of drive units, batteries, and LV electronics. You will troubleshoot using CAN tools, support pilots, and keep firmware up to date. Expect up to 50% travel to customer sites and cross‑functional collaboration with service and engineering teams.

The role requires 5+ years in embedded systems, NPI experience, and strong diagnostics skills, with HV safety awareness and automotive protocols.

Qualifications

• BS/MS in Electrical Engineering, Computer Science, or a related field.
• 5+ years in embedded systems with 3+ years in new product introduction.
• Hands-on electronics and HV awareness up to 100V+ with proper PPE.
• Experience with CAN/CAN FD, SPI and automotive diagnostics.
• Familiar with cloud services, SQL, and Python for data processing.

Responsibilities

• Lead integration of drive units, batteries, inverters, displays and LV electronics.
• Troubleshoot with CAN tools; reproduce faults, pull logs, decode DTCs, validate fixes.
• Support pilots and fleet running; prep vehicles and telematics commissioning.
• Maintain fleet firmware via OTA and update service manuals.
• Work with service partners; travel to customer sites for failure insights.
• Review telemetry to identify health trends; estimate repair needs and costs.
• Build data visualization tools and dashboards for telemetry ingestion.
• Process field return parts using 8D methodology.
• Train technicians and service staff on tools and new processes.

Skills

Embedded systems

New product intro

Troubleshooting

CAN tools

Python

SQL

JIRA/Confluence

Data visualization

HV safety awareness

Diagnostics

Education

BS/MS in Electrical Engineering or CS

Tools

Vector tools

CAN analyzers

DMM

Oscilloscope

Insulation testers

Job description

About ALSO.

We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.

ALSO is looking for a Staff Field Integration and Quality Engineer to lead the integration of drive units, batteries, inverters, displays, and various low voltage electronics.

What You’ll Do

• Assist in the new product introduction of new products and platforms, presenting findings to engineering teams and leadership to drive resolution

• Perform hands‑on troubleshooting using proprietary CAN tools — reproduce faults, pull logs, decode DTCs, run isolation tests, identify root cause (HW vs FW vs calibration vs harness), and validate fixes with structured re‑tests

• Support pilot and fleet running, including prepping vehicles for pilots, commissioning telematics, and closing the loop with field ops on uptime

• Maintain and update fleet firmware using OTA updates, and maintain and update service troubleshooting manuals based on new learnings

• Work with service partners to gather additional insight into field failures, and travel to customer locations to gather insight on failure modes

• Stand up processes to review incoming telemetry data to gather trends on product health and reliability, estimate component repair/replacement needs and costs, and drive design and diagnostic changes based on real‑world data

• Build clear data visualization tools and dashboards to support telemetry data ingest

• Process field return parts to determine root cause using 8D

• Train technicians and service professionals on service tools and new processes

What You’ll Bring

• BS/MS in Electrical Engineering, Computer Science, or a related field

• 5+ years of professional experience with embedded systems, including 3+ years working on new product introduction

• Hands‑on electronics and HV awareness, comfortable working around systems up to 100V+ (per local regs) using digital multimeters, oscilloscopes, insulation testers, CAN analyzers, and HV PPE

• Working knowledge of automotive communication protocols (CAN, CAN FD, SPI) and Vector tools

• Exposure to service tools and cloud services, with basic SQL and Python skills to process data

• Familiarity with planning and organization tools such as JIRA/Confluence

• Ability to define and request new features on the vehicle and in the cloud to support engineering needs

• Powertrain and charging basics, including BMS fundamentals (cell balancing, SoC/SoH), motor/inverter concepts (FOC, torque limits, derates), charger protocols, and safety interlocks for swap and plug‑in charging

• Test discipline: following DVP&R, writing reproducible test cases, maintaining clear logs, tagging firmware/hardware revisions, and tracing faults through to fix and verification

• Comfortable traveling up to 50% of the time to support cross‑functional collaboration, site visits, and business priorities

The salary for this position ranges from $200,000 - $220,000 per year, depending on experience, qualifications, and location.

Perks & Benefits

• Robust health coverage — excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options

• One Medical membership and dedicated insurance advocates

• Rich fertility and family building benefits with Progyny

• Flexible time off

• 401(k) match

Why ALSO.

We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.

We’re located in the heart of Silicon Valley and have brought together a world‑class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.

Together we’re working hands‑on to imagine, design and build an entirely new solution to a global set of transportation challenges.