Staff Field Integration and Quality Engineer

ALSO; Palo Alto (CA); On-site; USD 200,000 - 220,000; Full time

Benefits offered by this job

Robust health coverage

One Medical membership

Progyny fertility benefits

Flexible time off

401(k) match

Job summary

ALSO is seeking a seasoned engineer to drive embedded systems development for new EV products in the Bay Area. You will work across hardware and software to troubleshoot, validate fixes, and support pilots with telematics, firmware updates, and field data analyses.

Ideal candidates have strong HV awareness, experience with CAN tooling, cloud services, and data processing in SQL/Python, plus the ability to travel up to 50% for cross-functional collaboration and field visits.

Qualifications

• BS/MS in Electrical Engineering, Computer Science or related field.
• 5+ years of professional experience working with Embedded Systems.
• 3+ years working on new product introduction.
• HV awareness and electronics experience up to 100V+.
• Experience with service tools and cloud services.
• Basic SQL and Python for data processing.
• Familiar with JIRA/Confluence for planning.
• Knowledge of automotive bus CAN/CAN FD/SPI and Vector tools.
• Ability to define features for hardware and cloud.
• Understanding of powertrain basics and safety interlocks.
• Willingness to travel up to 50%.

Responsibilities

• Assist in the new product introduction of new products and platforms.
• Present findings to engineering teams and leadership to drive resolution.
• Troubleshoot using proprietary CAN tools and reproduce faults.
• Pull logs, decode DTCs, run isolation tests, identify root causes.
• Support pilots and fleet running, prep vehicles, commission telematics.
• Maintain fleet firmware via OTA updates.
• Update service troubleshooting manuals with new learnings.
• Collaborate with service partners to gather field failure insights.
• Travel to customer locations for field insights.
• Build data visualization tools and dashboards for telemetry data ingestions.

Skills

Embedded Systems

New Product Introduction

HV Awareness

CAN Tools

Cloud Services

SQL

Python

JIRA/Confluence

CAN/CAN FD/SPI

Powertrain Basics

Test Discipline

Travel 50%

Education

BS/MS in Electrical Engineering or Computer Science

Tools

Vector Tools

Oscilloscopes

Digital Multimeters

Job description

About ALSO.

We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.

What You Will Do

• Assist in the new product introduction of new products and platforms

• Present findings to engineering teams and leadership to drive resolution.

• Hands on troubleshooting using proprietary CAN tools.

• Reproduce faults, pull logs, decode DTCs, run isolation tests, identify root cause (HW vs FW vs calibration vs harness), and validate fixes with structured re-tests

• Support pilot & ‘fleet’ running: prep vehicles for pilots, commission telematics, and close the loop with field ops on uptime

• Maintain and update Fleet firmware using OTA updates.

• Maintain and update service troubleshooting manuals based on new learnings.

• Work with service partners to gather additional insight into field failures.

• Travel to customer locations to gather additional insight on failure modes

• Stand up processes to review incoming telemetry data to

  • Gather trends around overall product health and reliability

  • Estimate component repairs/ replacements + Cost

  • Drive design and diagnostic changes based on real world data

  • Build clear data visualization tools and dashboards to support telemetry data ingest

• Process field return parts to determine root cause using 8D

• Train Technicians and service professionals on service tools and new processes.

What You Will Bring

• BS/MS in Electrical Engineering, Computer Science or related field

• 5+ years of professional experience working with Embedded Systems.

• 3+ years working on new product introduction

• Hands-on electronics & HV awareness: comfortable working around up to 100V+ systems (per local regs), using Digital Multi Meters, oscilloscopes, insulation testers, CAN analyzers, and HV PPE

• Exposure to Service tools

• Exposure to Cloud services

• Basic SQL, Python skills to process data.

• Planning and organization tools (JIRA/Confluence)

• Working knowledge of automotive communication protocols (CAN, CAN FD, SPI) and Vector tools

• Ability to define and request new features on bike and in the cloud to help with engineering

• Powertrain & charging basics: BMS fundamentals (cell balancing, SoC/SoH), motor/inverter concepts (FOC, torque limits, derates), charger protocols, and safety interlocks for swap & plug-in

• Test discipline: follow DVP& R, write reproducible test cases, keep immaculate logs, tag firmware/hardware revisions, and maintain traceability from fault → fix → verification

• Candidates should be comfortable traveling up 50% of the time as needed to support cross-functional collaboration, site visits, and business priorities.

The salary for this position ranges from $200,000 - $220,000 per year, depending on experience and qualifications.

Perks & Benefits

• Robust health coverage — excellent health, dental, and vision insurance covered up to 100% by ALSO, with FSA & HSA options
• One Medical membership and dedicated insurance advocates
• Rich fertility and family-building benefits with Progyny
• Flexible time off
• 401(k) match

Why ALSO.

We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.

We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.

Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.