Role overview
Shape the engineering foundations for a team building payment integrations across providers and regions. The role combines hands-on technical leadership with tools and AI systems that help product engineers deliver consistent, reliable payment experiences. It has no direct reports; influence comes through architecture, shared standards, and coaching.
Responsibilities
- Design and maintain engineering agents, skills, and context that encode architecture, review practices, and quality checks for payment work.
- Develop an AI first-response system for payment support questions, with clear criteria for when a person should take over.
- Lead difficult technical work, including migrations, broad refactoring, and long-term architectural decisions across payment provider integrations.
- Keep integrations consistent as providers and regional requirements change, while enabling engineers to own and deliver their work.
- Coach engineers and address recurring deviations by improving the underlying tools or practices.
Requirements
- Hands-on experience integrating payment service providers or payment processors.
- Strong engineering judgment, including the ability to distinguish reusable architectural standards from one-off solutions.
- Experience building AI agents, skills, evaluations, or tools used by other engineers, and a clear understanding of where human oversight is essential.
- A systems mindset that turns engineering lessons into reusable architecture and tooling.
- Ability to influence and collaborate across engineering and product roles without relying on direct reporting lines.
Nice to have
- Experience in hospitality, travel, or another operationally complex B2B software environment.
- A record of sharing technical work publicly or coaching other engineers.
Benefits and work setup
- Remote-first, flexible work, including the option to work abroad for a few weeks each year.
- Home office budget and monthly work-from-home allowance; relocation options may be available after one year.
- Additional benefits vary by location. The source lists compensation ranges for several countries, but does not establish which range applies to a particular candidate.