Staff Engineer - Distributed Systems & Reliability

HighLevel; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

HighLevel is an AI-powered business operating system that enables agencies and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.

The role demands ownership of large-scale distributed systems, deep expertise in Redis and async architectures, and a track record of writing clear design docs and RCAs.

Qualifications

• 10+ years of engineering experience with ownership of large-scale distributed systems.
• Deep knowledge of queueing and async architectures, delivery semantics, ordering, backpressure, idempotency.
• Expert-level depth in Redis or comparable in-memory systems and their failure modes.

Responsibilities

• Own the architecture health of a billion-scale distributed system, including failure modes, capacity limits, and interactions across deployments.
• Approve critical-path designs and advocate merit-based decisions.
• Proactively identify gaps and drive fixes before incidents occur.

Skills

Distributed systems ownership

Queueing & async architectures

Redis expertise

Tools

Redis

Job description

HighLevel is an AI-powered business operating system that enables agencies and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.

The role demands ownership of large-scale distributed systems, deep expertise in Redis and async architectures, and a track record of writing clear design docs and RCAs.