Staff DevOps Engineer, Developer Experience (DevEx)

Demandbase, Inc.; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Demandbase, Inc. is seeking a Staff DevOps Engineer to define the technical direction for the Developer Experience platform.

You will shape multi-quarter platform strategy across build, test, deploy, and operate stages for services and data pipelines on AWS and GCP, becoming the go-to expert for platform decisions with broad impact. You will act as a force multiplier by abstracting infrastructure complexity, driving self-service adoption, and embedding reliability, security, and observability.

Qualifications

• Experience defining platform strategy across multiple teams.
• Ability to review architecture and RFCs.
• Experience mentoring senior and staff engineers.
• Strong incident management and reliability focus.

Responsibilities

• Set the Internal Developer Platform roadmap and architecture.
• Review RFCs and act as architecture reviewer for infrastructure-impacting changes.
• Lead high-severity production incidents and drive structural fixes.
• Mentor senior and staff engineers across teams.

Skills

Platform strategy

Technical leadership

Cloud (AWS/GCP)

Kubernetes

Tools

Kubernetes

AWS

GCP

Job description

Introduction to Demandbase:

Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.

About the Role

As a Staff DevOps Engineer on the Developer Experience (DevEx) team, you will set the technical direction for the platforms, tooling, and workflows that every engineering team at Demandbase depends on to ship reliably to production. This is not a single-team execution role you will define multi-quarter platform strategy across build, test, deploy, and operate stages for services and data pipelines running on AWS and GCP, and you'll be the person other senior and staff engineers across the org come to when a platform decision has broad blast radius.

You’ll act as a force multiplier at organizational scale: abstracting infrastructure complexity into paved roads, driving adoption of self-service platforms, and embedding reliability, security, costawareness, and observability. You are fluent with AI-assisted and agentic engineering workflows and are expected to help define how the broader engineering org adopts these tools safely and effectively. This role is critical to improving local-to-production parity, reducing cognitive load fleetwide, and sustaining high release velocity across our Kubernetes-based services and data platforms.

What makes this role distinctive

You’ll combine technical strategy, platform product thinking, and hands‑on systems leadership to make reliable delivery the default for engineering teams.

RESPONSIBILITIES

Platform Strategy Technical Leadership

• Set and drive the technical roadmap for the Internal Developer Platform (IDP) - not just execute against one handed to you.
• Author and review RFCs/design docs that other teams adopt; act as architecture reviewer for infrastructure-impacting changes org-wide.
• Serve as the escalation point for the highest-severity production incidents involving platform infrastructure; lead retrospectives and turn findings into structural fixes, not one-off patches.
• Mentor senior and staff-level engineers across teams, raising the technical bar for platform engineering, reliability, and secure software delivery org-wide.

Developer Platform Workflow Enablement

• Own and evolve Demandbase's Internal Dev