Staff Design Programs Lead

Etsy, Inc.; New York (NY); Hybrid; USD 173,000 - 235,000; Full time

Benefits offered by this job

Equity package

Annual bonus

Competitive benefits

Job summary

Etsy, Inc. is seeking a Staff Design Program Manager to lead its most complex, cross‑functional design programs. You will partner with Product, Engineering, and Marketing to translate strategy into well‑executed initiatives that drive measurable results for buyers, sellers, and the business.

At this level you set objectives and lead change, not just deliver tasks. You’ll establish operating systems, manage risk, and advocate for scalable processes across the organization.

Qualifications

• 8+ years in program management or design operations.
• Deep fluency with how design teams plan and ship work.
• Experience leading complex cross-functional programs end to end.
• Ability to support multiple design teams or sub-groups and balance priorities.
• Strong communication, structured decision-making, and ability to drive change in ambiguous spaces.

Responsibilities

• Be a strategic thought partner across design and product leadership.
• Own high-stakes programs from planning through delivery and measure outcomes.
• Create clarity in ambiguous spaces and bring operational rigor.
• Set priorities and roadmaps across Buyer, Seller, and Marketplace Trust teams.
• Build and refine the operating model, cadences, and governance for programs.
• Anticipate risk, surface blockers, and ensure clear, documented decisions.
• Be the connective tissue across teams, aligning Product, Design, Engineering, Creative, and Marketing.

Skills

Program management

Design operations

Cross-functional leadership

Communication

Jira

Figma

Notion

Claude

Google Workspace

Tools

Jira

Figma

Notion

Claude

Google Workspace

Job description

Etsy, Inc. is seeking a Staff Design Program Manager to lead its most complex, cross‑functional design programs. You will partner with Product, Engineering, and Marketing to translate strategy into well‑executed initiatives that drive measurable results for buyers, sellers, and the business.

At this level you set objectives and lead change, not just deliver tasks. You’ll establish operating systems, manage risk, and advocate for scalable processes across the organization.