Staff Data Center Solutions Engineer - GPU AI Deployments

Supermicro; San Jose (CA); On-site; USD 165,000 - 200,000; Full time

Job summary

Supermicro is seeking a Staff Data Center Solutions Engineer to be the primary technical contact for customers planning, deploying, and validating large-scale GPU clusters at customer sites, Supermicro-owned facilities, and partner colocation environments.

The role emphasizes hands-on deployment, advising on DCBBS DLC and liquid/air cooling products, and collaborating with engineering to guide internal tooling and automation.

Qualifications

• Bachelor's degree in a related engineering or computer science field with 12+ years in datacenter infrastructure or GPU cluster deployment.
• Strong understanding of AI/NeoCloud infrastructure architectures and GPUaaS platforms.
• Ability to guide internal tooling work without writing production code.
• Experience using Agentic AI tools for diagnostics or automation.
• Hands-on experience planning, deploying, and validating GPU compute clusters (NVIDIA/CUDA preferred).
• Knowledge of datacenter monitoring tools (e.g., Grafana, PagerDuty).
• Excellent presentation and communication skills with customers.
• Ability to lead cross-functional teams without formal authority.

Responsibilities

• Plan, deploy, and validate GPU cluster deployments with customers.
• Advise on cooling, power products, and BMS integrations.
• Integrate AI tooling for diagnostics and automation.
• Guide internal tooling direction without needing hands-on coding.
• Lead multi-disciplinary teams through deployment windows.
• Deliver customer-facing updates and manage expectations.
• Coordinate with partner datacenters on power, cooling, and space.
• Help shape AI Factory service strategy and runbooks.

Skills

GPU compute clusters

AI/NeoCloud infra

Agentic AI tools

Tooling direction

Presentation & communication

Cross-functional leadership

Education

Bachelor's degree in Electrical/Electrical/Computer Engineering/Computer Science or related field

Tools

Agentic AI tooling

BMS/infrastructure monitoring tools

Job description

Supermicro is seeking a Staff Data Center Solutions Engineer to be the primary technical contact for customers planning, deploying, and validating large-scale GPU clusters at customer sites, Supermicro-owned facilities, and partner colocation environments.

The role emphasizes hands-on deployment, advising on DCBBS DLC and liquid/air cooling products, and collaborating with engineering to guide internal tooling and automation.