Staff Content Designer: Shape AI Voices & Content Systems

Harvey; United States; Remote; USD 196,000 - 265,000; Full time

Job summary

Harvey is seeking its first Content Designer to shape how users understand, interact with, and trust our product. You’ll define terminology and interaction patterns and ensure consistent Harvey voice across interfaces and AI responses.

Reporting to product teams and collaborating with engineers, PMs, and AI researchers, you’ll establish a content practice and build tools to scale quality. A strong writing craft and systems thinking are essential.

Qualifications

• 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
• Ability to translate complex concepts into clear, intuitive language for expert audiences.
• Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
• Ability to design AI experiences and use AI-assisted tools to scale content quality.
• Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.

Responsibilities

• Define Harvey's voice, tone, and content principles across interfaces and AI responses.
• Lead content design of key experiences, from initial concept through polished execution.
• Develop AI-assisted tools and guidance that help teams apply content standards as they build.
• Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.

Skills

Content design

UX writing

Content strategy

Voice & tone

AI experiences

Cross-functional collaboration

Storytelling

Job description

Harvey is seeking its first Content Designer to shape how users understand, interact with, and trust our product. You’ll define terminology and interaction patterns and ensure consistent Harvey voice across interfaces and AI responses.

Reporting to product teams and collaborating with engineers, PMs, and AI researchers, you’ll establish a content practice and build tools to scale quality. A strong writing craft and systems thinking are essential.