Senior Content Designer: AI Voice & Content Systems

Content Creators; San Francisco (CA); On-site; USD 196,000 - 265,000; Full time

Job summary

Harvey is seeking its first Content Designer to shape how people understand, interact with, and trust our product. You’ll define voice, tone, and content principles across interfaces and AI responses, working with product designers, engineers, PMs, and AI researchers to bring clarity and consistency to experiences across the Harvey ecosystem.

You’ll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design

Qualifications

• 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
• Ability to translate complex concepts into clear, intuitive language for expert audiences.
• Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
• Ability to design AI experiences and use AI-assisted tools to scale content quality.
• Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
• Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
• Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
• Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
• Excellent communication and storytelling skills to articulate content decisions and rationale.

Responsibilities

• Define Harvey's voice, tone, and content principles across interfaces and AI responses.
• Lead content design of key experiences, from initial concept through polished execution.
• Develop AI-assisted tools and guidance that help teams apply content standards as they build.
• Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.

Skills

Content design

UX writing

Content strategy

AI content design

Systems thinking

Communication

Job description

Harvey is seeking its first Content Designer to shape how people understand, interact with, and trust our product. You’ll define voice, tone, and content principles across interfaces and AI responses, working with product designers, engineers, PMs, and AI researchers to bring clarity and consistency to experiences across the Harvey ecosystem.

You’ll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design